NITIN VERMA

Aspiring to be a part of a reputed organization, working in a responsible position and performing consistently to the best of my skills and abilities in order to learn and grow along with the organization.

• Father's Name: Mr. Munna Lal Verma
• Mother's Name: Late Mrs. Seema Verma
• Date of Birth: 01/06/97
• Gender: Male
• Nationality: Indian
• Marital Status: Single

• First level customer coordination.
• Password recovery or roman mode recovery of Routers and Switches
• Switch stacking and troubleshooting of stack.
• Configuring WAN and LAN IP’s on customer end on routers and make it up connectivity.
• Configuring BGP, VLANS and VTP, Telnet, SSH.
• Good understanding on routing protocols like OSPF, EIGRP.
• Basic understanding of smart account.
• Upgrade smart license and traditional license on Router like (4000 series).
• IOS Upgradation on Switches Cisco 2900,3850,4500,9200,9300,9400,9500 series
• IOS Upgradation on Routers Cisco 800,1900,2900,4000 series
• Open TAC case with cisco and also taking on P1 & P2 or Requeue cases.
• Vulnerabilities on cisco devices
• Find out Bug for particular Vulnerability and suggest workaround.
• Find Bug ID in cisco bug tool and share workaround to the customer and also help them to resolve.
• During Troubleshooting if found any hardware issue will go for RMA and also chasing for ETA as per SLA agreed with OEM.
• OEM Process (Cisco)

4 Years ( Routing & Switching )

CO-ORDINATOR in college fest VIBGYOR. Participated in various events and fests at college level.

• Monitor the network connectivity
• Provides 24x7 network support
• Configure the switch like (9300,3650,2960 etc.)
• Configuration & troubleshooting of VLAN, VTP, SSH, TELNET, HSRP, VSS
• Working on BGP, OSPF
• Troubleshooting on Routing protocols
• Provide Support of Device (Router/switch) when working with P1/P2 tickets
• Upgrading and backups of cisco Switches or router configuration files through the TFTP Server
• Upgrading IOS in switches
• Handling Day to Day operations & check Alerts in NNMI tool
• Updates the status of all hardware devices Warranty and AMC status to all concerned
• Check connectivity issue and troubleshoot on the switch.
• Open TAC case with cisco and troubleshoot with them.

• Father's Name: Mr. Munna Lal Verma
• Mother's Name: Late Mrs. Seema Verma
• Date of Birth: 01/06/97
• Gender: Male
• Nationality: Indian
• Marital Status: Single

• First level customer coordination.
• Password recovery or roman mode recovery of Routers and Switches
• Switch stacking and troubleshooting of stack.
• Configuring WAN and LAN IP’s on customer end on routers and make it up connectivity.
• Configuring BGP, VLANS and VTP, Telnet, SSH.
• Good understanding on routing protocols like OSPF, EIGRP.
• Basic understanding of smart account.
• Upgrade smart license and traditional license on Router like (4000 series).
• IOS Upgradation on Switches Cisco 2900,3850,4500,9200,9300,9400,9500 series
• IOS Upgradation on Routers Cisco 800,1900,2900,4000 series
• Open TAC case with cisco and also taking on P1 & P2 or Requeue cases.
• Vulnerabilities on cisco devices
• Find out Bug for particular Vulnerability and suggest workaround.
• Find Bug ID in cisco bug tool and share workaround to the customer and also help them to resolve.
• During Troubleshooting if found any hardware issue will go for RMA and also chasing for ETA as per SLA agreed with OEM.
• OEM Process (Cisco)

4 Years ( Routing & Switching )

CO-ORDINATOR in college fest VIBGYOR. Participated in various events and fests at college level.

• Monitor the network connectivity
• Provides 24x7 network support
• Configure the switch like (9300,3650,2960 etc.)
• Configuration & troubleshooting of VLAN, VTP, SSH, TELNET, HSRP, VSS
• Working on BGP, OSPF
• Troubleshooting on Routing protocols
• Provide Support of Device (Router/switch) when working with P1/P2 tickets
• Upgrading and backups of cisco Switches or router configuration files through the TFTP Server
• Upgrading IOS in switches
• Handling Day to Day operations & check Alerts in NNMI tool
• Updates the status of all hardware devices Warranty and AMC status to all concerned
• Check connectivity issue and troubleshoot on the switch.
• Open TAC case with cisco and troubleshoot with them.