Nitin Verma
Greater Noida
Summary
Accomplished Strategic Account Manager with a proven track record in driving revenue growth and client retention. Expertise in client relationship management, performance tracking, and cross-functional collaboration contributes to exceeding targets and enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Strategic Account Manager
Dun & Bradstreet Information Services India Private Limited
Gurgaon
12.2024 - Current
- Identified and pursued new business opportunities, contributing to revenue growth.
- Managed the end-to-end process of onboarding new clients.
- Negotiated contracts and pricing agreements with clients.
- Cultivated client relationships, enhancing satisfaction and driving retention.
- Consistently achieved annual revenue target of 1.2 Cr.
- Secured strategic deals for data, research, and event sponsorships, expanding service offerings.
Manager - Key Accounts
ValueFirst Digital Media Private Limited, Gurgaon
Gurgaon
02.2023 - 12.2024
- Managed portfolio of 50+ clients across various industries, driving revenue over 5 CR.
- Realized revenue expansion of 40% compared to last fiscal year
- Re-acquired multiple high-value lost clients through strategic communication and engagement with diverse stakeholders, including senior leadership.
- Acquired new clients through targeted outreach and relationship-building initiatives, enhancing overall client base.
- Regularly surpassed annual target expectations
- Delivered demos and created SOW and commercial proposals for prospective clients, facilitating informed decision-making.
Sales Specialist
Delhivery
Gurgaon
12.2021 - 02.2023
- Managed import business operations for North India, optimizing courier service efficiency.
- Collaborated with product development team to enhance service offerings.
- Coordinated cross-functional teams to analyze market feedback and implement improvements.
- Mentored sales team on strategies that increased acquisition of new import clients.
- Verified documents necessary for account activation to maintain compliance.
- Facilitated smooth consignment flow by coordinating with first mile, last mile, and clearance agents.
- Conducted end-of-day calls with sales team to report performance metrics to management.
Business Development Executive
Pinnacle Teleservices Pvt Ltd
Gurgaon
12.2018 - 12.2021
- Generated revenue of 2 crore in a financial year through strategic account management.
- Managed end-to-end client engagement for corporate and SME segments, contributing to over 90% client retention.
- Created statements of work and commercial proposals, ensuring alignment with client expectations.
- Conducted service demonstrations for prospects, effectively addressing inquiries to enhance client understanding.
Education
PGDM - Marketing
BIMHRD
Pune04-2019
Bachelor of Technology - Computer Science
JK Lakshmipat University
Jaipur06-2015
Skills
- Revenue management
- Relationship management
- Cross-functional collaboration
- Client onboarding
- Market analysis
- Business development
- Performance tracking
- Satisfaction measurement
- Sales enablement
Timeline
Strategic Account Manager
Dun & Bradstreet Information Services India Private Limited
12.2024 - Current
Manager - Key Accounts
ValueFirst Digital Media Private Limited, Gurgaon
02.2023 - 12.2024
Sales Specialist
Delhivery
12.2021 - 02.2023
Business Development Executive
Pinnacle Teleservices Pvt Ltd
12.2018 - 12.2021
PGDM - Marketing
BIMHRD
Bachelor of Technology - Computer Science
JK Lakshmipat University