NITIN BATUKBHAI MAKVANA
Surat
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
CARS24 PVT LTD
EVALUATION ENGINEER
Surat
01.2024 - 05.2024
- Performed inspections on products to verify adherence to design specifications.
- Recommended modifications or upgrades based on findings from product evaluations.
- Maintained detailed records of all testing activities according to established guidelines.
- Reviewed engineering drawings for accuracy prior to initiating test procedures.
- Trained personnel in proper testing techniques and safety protocols.
RADHE AUTOMOTIVE
SUPERVISOR
Surat
08.2022 - 12.2023
- Resolved customer complaints in an efficient and courteous manner.
- Adhered to all safety regulations while performing vehicle inspections or servicing procedures.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
- Followed up with existing customers regarding past services performed on their vehicles.
SHREEJI AUTOMART
SERVICE ADVISOR (BODY SHOP & PAINT)
Surat
02.2018 - 07.2022
- Advised customers on preventative maintenance procedures for their vehicles.
- Assisted in the ordering of parts required for vehicle repairs.
- Maintained a clean and organized working environment with proper safety protocols in place.
- Managed multiple tasks simultaneously in a fast-paced environment.
- Resolved customer complaints in a timely manner while maintaining professional demeanor.
- Performed road tests to evaluate performance of repaired vehicles prior to customer delivery.
- Greeted customers upon arrival, identified customer needs and provided appropriate services.
NAVJIVAN MOTORS
SERVICE ADVISOR
Surat
06.2017 - 01.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Supported sales team members to drive growth and development.
RADHE AUTOMOTIVE
SUPERVISOR
Surat
06.2014 - 06.2017
- Resolved customer complaints in an efficient and courteous manner.
- Tracked customer requests, comments, problems, issues and resolutions within designated systems.
- Followed up with existing customers regarding past services performed on their vehicles.
- Ensured that all customer inquiries were handled promptly and accurately.
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
- Participated in ongoing training activities related to automotive technology advancements.
Education
SSC - Science Education
ARCHNA VIDHYA SANKUL
Surat, GJ03-2010
Some College (No Degree) - Engineering Mechanics
DR S&SS GANDHI COLLEGE
Surat, GJSkills
- Microsoft Word
- Data Management
- Maintenance & Repair
- Multitasking
- Computer Skills
Languages
Gujarati
First Language
English
Elementary (A2)
A2
Hindi
Elementary (A2)
A2
Hobby
- Travelling
- Driving
- Dance
Timeline
CARS24 PVT LTD
EVALUATION ENGINEER
01.2024 - 05.2024
RADHE AUTOMOTIVE
SUPERVISOR
08.2022 - 12.2023
SHREEJI AUTOMART
SERVICE ADVISOR (BODY SHOP & PAINT)
02.2018 - 07.2022
NAVJIVAN MOTORS
SERVICE ADVISOR
06.2017 - 01.2018
RADHE AUTOMOTIVE
SUPERVISOR
06.2014 - 06.2017
SSC - Science Education
ARCHNA VIDHYA SANKUL
Some College (No Degree) - Engineering Mechanics
DR S&SS GANDHI COLLEGE
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