NITISH DUBEY
Administration & Operations Professional With 8+ Years Of Experience In Warehouse Operations, HR Coordination, Vendor Management, Procurement, Facility Management, And Client Support. Proficient In MIS Reporting, Team Coordination, And Process Improvement.
Bhiwandi
Summary
Dynamic professional with over 08 years of experience in warehousing, logistics, distribution, commercial operations, and administration. Expertise includes customer service, manpower management, vendor coordination, procurement, and warehouse operations, with a strong focus on cost control and inventory management. Proven ability to drive organizational success through strategic leadership and high-impact strategy implementation while fostering team collaboration and operational excellence. Recognized for strong analytical skills and effective communication in project management and stakeholder engagement, consistently delivering measurable results in fast-paced environments.
Overview
1
1
Language
10
10
years of professional experience
Work History
Senior Executive – Administration, HR & Operation
Shanker Logistics Ltd. Client: Expeditors International India Pvt. Ltd. | West Region Operations
02.2021 - Current
- Managing daily manpower allocation as per warehouse operational requirements.
- Handling the administration of contract staff, supervisors, and warehouse teams.
- Managing vendor negotiations, quotations, purchase orders, and contracts.
- Monitoring supplier performance, and ensuring timely deliveries.
- Handling logistics coordination and customer escalations.
- Preparing weekly and monthly MIS reports.
- Coordinating with warehouse teams to maintain service levels.
- Led cross-functional teams to develop and implement strategic initiatives aligning with organizational goals.
Customer Service Executive
Shanker Logistics Pvt Ltd
02.2018 - 01.2021
- Handled customer queries and operational support activities.
- Coordinated with warehouse and transport teams for shipment movement.
- Prepared operational and customer service reports.
- Supported inventory and warehouse operations.
- Maintained records and logistics documentation.
Transportation Assistant
Shree Balaji Transportation
03.2016 - 01.2018
- Managed transportation load acceptance and coordination with brokers and schedulers.
- Acted as liaison between customer service teams, warehouses, and carriers.
- Prepared operational reports using MS Excel and MS Word.
- Managed freight dispatch operations and appointment scheduling.
- Maintained accurate data entry for loads, billing rates, and consignments.
Education
Bachelor of Arts -
IMTS
Noida 04.2001 -
Skills
MS Office (Excel, Word, PowerPoint)
Tally ERP
Interests
Hobbies: Playing Cricket, Internet Surfing
CORE COMPETENCIES
- Warehouse & Logistics Operations
- Customer Service Management
- Vendor Management & Procurement
- Manpower Planning & Administration
- Inventory Control & Stock Management
- Cost Negotiation & Rate Analysis
- Commercial Operations
- Customer Escalation Handling
- Transport & Dispatch Coordination
- Quality Control & Compliance
- Reporting & Documentation
- Team Handling & Staff Training
Timeline
Senior Executive – Administration, HR & Operation
Shanker Logistics Ltd. Client: Expeditors International India Pvt. Ltd. | West Region Operations
02.2021 - Current
Customer Service Executive
Shanker Logistics Pvt Ltd
02.2018 - 01.2021
Transportation Assistant
Shree Balaji Transportation
03.2016 - 01.2018
Bachelor of Arts -
IMTS
04.2001 -