Summary
Overview
Work History
Education
Skills
Languages
Projects
Timeline
Generic

NITISH KUMAR SINGH

New Delhi

Summary

Customer-focused and detail-oriented individual with strong communication and interpersonal skills. Able to handle customer queries efficiently, resolve issues calmly, and deliver quality service. Quick learner with a positive attitude and the ability to work effectively in a team environment.

Overview

1
1
year of professional experience

Work History

Customer Support Specialist

Oak N Stone
Gurgaon, India
02.2025 - 09.2025
  • Handled customer calls and whatsApp inquiries
  • Assisted clients with property information
  • Maintained customer records and follow-ups
  • Resolved basic customer queries professionally
  • Communicated with customers in Hindi and Basic English

Education

BCA -

Birla Institute Of Technology Mesra
Ranchi
01-2021

12th -

SBS Inter College
Japla
01-2018

10th -

Udayan Public School
Japla
01-2016

Skills

  • Customer Support
  • Customer Service
  • Client Handling
  • Call Handling
  • Email Support
  • Chat Support
  • Problem Solving
  • Active Listening
  • Teamwork
  • Team Management
  • Customer Satisfaction
  • Complaint Handling
  • Backend Operations
  • Communication Skill
  • Multitasking
  • Basic Knowledge of CRM Tools
  • HTML
  • Javascript
  • DBMS
  • Microsoft Word
  • Microsoft Excel

Languages

Hindi
English

Projects

Customer Management System, Developed a basic system to manage customer data. Used programming and database concepts. Improved data handling and problem solving skills.

Timeline

Customer Support Specialist

Oak N Stone
02.2025 - 09.2025

BCA -

Birla Institute Of Technology Mesra

12th -

SBS Inter College

10th -

Udayan Public School
NITISH KUMAR SINGH