Nitish Sharma
Store Manager
New Delhi
Summary
Result oriented and highly experienced Store Manager with 11 years of experience in the Retail environments. Motivated professional with strengths in supervising employees and promoting optimal customer service. Adept in employee relations, Inventory organization, Visual Merchandising, RFID operations and Training & Development. Committed to creating an environment that is conducive to achieving increased sales and customer satisfaction.
Overview
13
13
years of professional experience
2012
2012
years of post-secondary education
3
3
Languages
Work History
Store Manager
Skechers
06.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Store Manager
Splash
04.2021 - 12.2023
- Managed a team of 20 team members Including 16 Sales Associates, 2 Visual Merchandisers and 2 supervisors.
- Achieved over Aed 9 million turn over in the Financial year 2021-22.
- Managed top stores like Al Zahia City Center and Ajman City Centre for Splash.
- Conducted Weekly Inventory counts using RFID technology.
- Trained team members in successful strategies to meet operational and sales targets.
- Conducted audits weekly to keep store presentable and functional.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
Assistant Store Manager
Matalan
09.2015 - 10.2018
Floor Manager
United Color's of Benetton
01.2012 - 08.2015
Education
Bachelor of Science - Journalism & Mass Communication
Punjab Technical university
Skills
- Strategic business development
- Shrink reduction
- Visual Merchandising
- Training & Developments
- Team development
Personal Information
- Date of Birth: 05/22/90
- Nationality: Indian
- Marital Status: Married
Timeline
Store Manager
Skechers
06.2024 - Current
Store Manager
Splash
04.2021 - 12.2023
Assistant Store Manager
Matalan
09.2015 - 10.2018
Floor Manager
United Color's of Benetton
01.2012 - 08.2015
Bachelor of Science - Journalism & Mass Communication
Punjab Technical university
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