
Senior Quality Assurance Leader with 13+ years of Automotive OEM experience at Maruti Suzuki India Limited, specializing in Plant Quality, Greenfield Manufacturing Projects, Final Inspection, Customer Quality, and OEM Compliance. Proven expertise in APQP, FMEA, SPC, PPAP, RCA, CAPA, Lean Manufacturing, Kaizen, and ISO / IATF-aligned Quality Management Systems. Strong track record of improving FTIR, PDI performance, audit compliance, safety, and customer satisfaction through data-driven quality planning, robust inspection systems, and large-scale workforce leadership.
- Leading end-to-end Quality Assurance for a Greenfield automotive manufacturing plant, establishing inspection systems, SOPs, safety standards, and compliance frameworks from inception.
- Designed and implemented Final Inspection and Customer Quality processes, achieving full operational readiness within 4 months of plant launch.
- Headed quality assurance for the Vicotris model, contributing to its ICOTY Award (2026) through robust quality planning and execution.
- Trained and on boarded 100% of new workforce (200+ blue-collar, 16 white-collar employees) on quality, safety, and productivity standards, ensuring zero-gap deployment.
- Implemented Japanese manufacturing and workplace practices, driving standardization, discipline, and continuous improvement culture.
- Delivered management dashboards, KPI reports, and quality analytics to senior leadership for data-driven decision-making.
- Strengthened safety awareness and quality ownership across a Gen Z workforce, improving compliance and engagement.
- Managed Final Inspection operations, ensuring adherence to stringent OEM quality standards and minimizing defect leakage.
- Led customer complaint resolution using RCA and CAPA, improving customer satisfaction and repeat-issue prevention.
- Managed and mentored 100+ cross-functional employees, fostering a continuous improvement culture.
- Ensured compliance with ISO 9001:2015 QMS and sustained internal and external audit readiness.
- Implemented Lean Manufacturing and Kaizen initiatives, improving productivity, safety, and quality stability.
- Executed and sustained ISO 14001, ISO 27001, and ISO 45001 standards across operations.
- Monitored and controlled quality assurance processes aligned with automotive OEM standards.
- Conducted root cause analysis on internal and customer quality issues and implemented corrective and preventive actions.
- Prepared quality performance metrics, trend analysis, and management reports for senior leadership.
- Supported change management and process optimization initiatives to improve operational efficiency.
- Oversaw production planning and quality system adherence to maintain operational efficiency.
- Designed and delivered skill development and training programs for supervisors and assembly line associates.
- Identified and mitigated safety and quality risks within assembly operations.
- Improved workforce engagement and shop-floor collaboration.
- Gained hands-on exposure across manufacturing, quality control, and supply chain operations.
- Supported real-time problem-solving and continuous improvement initiatives on the shop floor.
- Regulatory & Audit Compliance
- Data Analysis & Management Reporting
- Team Leadership & Training
- APQP, FMEA & SPC
- Safety Management Systems
- Change Management
- Process Optimization & Continuous Improvement
- Greenfield Project Execution
- Final Inspection & Customer Quality
- Root Cause Analysis (RCA) & CAPA
- Lean Manufacturing & Kaizen
- QMS (ISO 9001, ISO 14001, ISO 45001, ISO 27001)
- Quality Assurance & Quality Control
- Contributed to ICOTY Award for Vicotris Model through robust quality assurance leadership.
- Achieved Best FTIR Score (0.69%) for All New K10 Model (2022).
- Winner of Best Quality Project Award for three consecutive years (2016–2018).
- ACES Award Winner (2017) for exemplary contribution to business goals for reduction of PDI complaints by 70% in past 3 years
- Certificate of Excellence – All India Suzuki Group QC Circle Competition (2018) for resolving Door closing hard issue in Vitara Brezza
- Recognized for commitment during COVID-19 operations (2020).
- Key member in Kharkhoda Greenfield Final Inspection Project (2024)