Narottam Prabhu
Kolhapur
Summary
A seasoned Sr. Manager with expertise in business partner compliance, regulatory adherence, and sales management within the financial services industry. Currently at ICICI Securities, I oversee compliance for business partners, ensuring alignment with SEBI guidelines while collaborating with risk, compliance, and audit teams.
With a strong background in customer acquisition and multi-location sales leadership, I have successfully managed teams across regions, driving growth and enhancing customer satisfaction.
Overview
12
12
years of professional experience
Work History
Senior Manager
ICICI Securities
Mumbai
03.2021 - Current
- Risk Management: Identifying potential compliance risks related to business partners, and work with the risk team to develop mitigation strategies.
- Audit Coordination: Assisting the audit team in conducting reviews of business partners' practices and ensured corrective measures are implemented where necessary.
- Process Improvement: Continuously evaluated and improve compliance processes to ensure efficiency and effectiveness in managing partner practices.
- Reporting & Documentation: Prepared regular reports on compliance activities, risk assessments, and audits, and present them to Top management for review.
Trainee Sales Manager
ICICI Securities
Kolhapur
04.2014 - 09.2024
- Customer Support: Provide end-to-end support for new and existing trading account holders, resolving issues, and answering queries promptly.
- Follow-up: Ensure timely follow-up with prospective clients, and address any concerns they may have during the onboarding process.
Manager Channel Sales
ICICI Securities
Kolhapur
11.2019 - 02.2021
- Compliance Oversight: Ensuring that all business partners adhere to SEBI guidelines and ICICI Securities' internal compliance policies.
- Collaboration with Risk, Compliance, and Audit Teams: Worked closely with internal teams to identify, assess, and mitigate compliance risks associated with business partner activities.
- Regulatory Alignment: Ensured that business practices are aligned with SEBI regulations and industry standards, providing guidance and support to partners for compliance-related queries.
- Business Partner Support: Regularly engaged with business partners to ensuring they are following best practices and using the correct business processes. Provide training and updates on regulatory changes, as needed.
Chief Sales Manager
ICICI Securities
Kolhapur
02.2019 - 10.2019
- Multi-Location Supervision: Oversee sales operations and customer acquisition efforts across branches in Kolhapur, Sangli, Satara, and Ratnagiri, ensuring alignment with overall business objectives.
- Sales Strategy: Developed and implemented region-specific sales strategies to increase customer acquisition for trading/demat accounts, while ensuring optimal use of resources and alignment with ICICI objectives.
- Target Achievement: Set and monitored sales targets for each branch and ensured consistent achievement across all locations.
- Team Leadership: Led and managed executives across various branches, provided guidance, support, and performance monitoring.
Executive Sales Manager
ICICI Securities
Kolhapur / Sangli
12.2017 - 01.2019
- Compliance: Ensured that my team adheres to ICICI Bank's compliance and regulatory standards in all customer interactions.
- Cross-functional Collaboration: Work with other departments, such as marketing, compliance, and operations, to align customer acquisition strategies.
Senior Sales Manager
ICICI Securities
Panjim
04.2015 - 11.2017
- Customer Support: Handled escalated issues from team members and ensured that all customers receive excellent service throughout their journey.
- Process Improvement: Identified opportunities to streamline the sales and support processes to enhance customer experience and efficiency.
- Reporting: Prepare and present regular performance reports to senior management, including customer acquisition numbers, team performance, and areas for improvement.
Sales Manager
ICICI Securities
Kolhapur
10.2014 - 03.2015
- Team Leadership: Manage, mentor, and motivate a team of 2-3 sales executives to meet customer acquisition targets.
- Target Achievement: Set sales goals for the team and track performance, ensuring the achievement of monthly and quarterly acquisition targets.
- Training & Development: Provide training and guidance to the team on product knowledge, sales techniques, and customer engagement strategies.
Training Executive
ICICI Securities
Kolhapur
03.2013 - 03.2014
- Customer Acquisition: Identify and engage potential customers for ICICI Bank's trading account services, educating them on the benefits and requirements.
Education
MBA - Marketing
Karnataka University
03-2011
Skills
- Sales strategics
- Goal Setting
- Regulatory Compliance
- Data Analytics
- Audit management
- Audit Documentation
Languages
Marathi
First Language
Hindi
Upper Intermediate (B2)
B2
English
Intermediate (B1)
B1
Timeline
Senior Manager
ICICI Securities
03.2021 - Current
Manager Channel Sales
ICICI Securities
11.2019 - 02.2021
Chief Sales Manager
ICICI Securities
02.2019 - 10.2019
Executive Sales Manager
ICICI Securities
12.2017 - 01.2019
Senior Sales Manager
ICICI Securities
04.2015 - 11.2017
Sales Manager
ICICI Securities
10.2014 - 03.2015
Trainee Sales Manager
ICICI Securities
04.2014 - 09.2024
Training Executive
ICICI Securities
03.2013 - 03.2014
MBA - Marketing
Karnataka University
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