Success Factor
Nitish V Shah
HR & Payroll Professional
Kochi
Summary
Highly motivated HR & Payroll professional, passionate about delivering outstanding quality and service. Offering 11 years of experience with demonstrated ability to manage diverse & global teams executing HR delivery & operations (shared services) and achieving goals on time. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Team Leader - Payroll & Employee Service
Alight Solutions
Kochi
06.2019 - Current
- Leading a team of 27 members who are providing HR operations & Technical support for multiple clients under APAC & EMEA region.
- Provided support on implementation phase for 30 new accounts till date and ensured deliverables were within timelines which has led to successful go live of accounts.
- Coordinating with clients & multiple global stakeholders globally to ensure we have smooth processing of day to day operations
- Maintained and built positive client relationships and serving as a point of contact on issue resolution
- Generated significant annual savings by process efficiency which also helped in absorbing new work within existing FTE budget
- Established audit and internal control procedures and recommended process improvements to address issues
- Preparing monthly & adhoc reports – KPI, RAG, Ticket Statistics, SLA report, Score Card report
- Managing team of dedicated employees, overseeing hiring, training, and professional growth of employees.
- Managing multiple implementations at once in high-pressure environments, while maintaining outstanding quality and on time submission
Senior Associate - Payroll & Employee Service
Alight Solutions
Kochi
05.2013 - 05.2019
- Responsibility of monthly end to end payroll processing and ensure to share error free payroll inputs / reports for the final processing
- Preparing reconciliation details of salary, statutory details, reimbursement and comparing it with the previous month report to identify variances
- Preparing the monthly payroll reports & analysis and ensure it is shared with the other departments within the timelines
- Validation of Year end tax forms and ensure it's been shared with all the employee within the agreed timelines
- Responsible for automating monthly allowance report which helped in reducing the time effort in preparation of report
- Handling employee's queries related payroll & benefits through calls & mail within the SLA
- Connecting with clients on monthly basis to discuss issues or any improvements in the process
- Identifying errors or missing documentation provided by the client and reporting them to the respective HRBP's
HR Executive
Teamlease Services Pvt. Ltd
Bangalore
08.2010 - 01.2013
- Creating Offer letters, Salary Revision, Contract Extension and Exit Letters from the Company's in house software called
- ALCS (Associate Life Cycle System) for Pan India employees
- CTC structuring based on the State wise Minimum Wages, ESIC, Statutory Bonus, PT Slabs etc
- Supporting the payroll process for more than 200 Clients which includes doing follow-up for the inputs, processing the payroll, follow-up for the payments and coordinating with the accounts & payroll team in releasing the salaries
- Receiving mails from Clients for various requirements and solving it within the SLA
- Conducting Process Training for New Joiners and walk them through the process cycle
- Coordinating with the Regulatory team for issuing the Termination letters within the timelines on the client request
- Creating various other reports on weekly basis - Team Activity Reports, SLA Analysis weekly report, Quality Report.
Education
B.com - Taxation
Chinmaya Vidyapeet (M.G University)
Kerala 06.2007 - 03.2010
Skills
Leadership and team building
Software
SAP HRMS
Workday
BO Tool
Talisma
MS Office (Excel, Word, Powerpoint)
Timeline
Team Leader - Payroll & Employee Service
Alight Solutions
06.2019 - Current
Senior Associate - Payroll & Employee Service
Alight Solutions
05.2013 - 05.2019
HR Executive
Teamlease Services Pvt. Ltd
08.2010 - 01.2013
B.com - Taxation
Chinmaya Vidyapeet (M.G University)
06.2007 - 03.2010
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