Nitu Narayanan Nair
Alappuzha
Summary
Energetic and well-regulated professional with comprehensive experience across diverse industries, including event coordination, teaching, aviation, hospitality, tele-marketing and sales. Competent in managing client relations, planning and executing events and providing customer service. Proficient at communication, problem-solving, and multitasking, with a keen attention to detail and a passion for delivering quality results.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Event Coordinator & Consultant
Artha Innovations
01.2023 - Current
- Plan, organize, and coordinate events, including corporate gatherings, and social events
- Coordinate with clients to understand their requirements and ensure all perspective of the event are delivered seamlessly
- Provide consulting services to help clients with event strategies, budgeting, and logistics
- Lead vendor negotiations and manage event timelines to guarantee smooth operations
- Deliver post-event evaluations to clients for continuous improvement
Board Member | Administrator
Reefco Container Services
01.2012 - 01.2023
- Actively participated in strategic decision-making and policy formation
- Contributed to the development and implementation of long-term company goals
- Collaborated with other board members to ensure organizational growth and compliance with industry regulations
- Attended international meetings in Thailand, Singapore, and China to encourage partnerships and stay updated on global industry trends
- Managed day-to-day administrative operations, ensuring smooth functioning of the organization
- Coordinated between departments, handled communication, and supported senior staff
- Oversaw scheduling, reporting, and resource allocation to optimize workflow
Educator
Euro Kids
01.2016 - 01.2017
- Taught early childhood education subjects to preschool children, promoting learning through play-based activities
- Encouraged a positive learning environment, ensuring the children’s developmental needs were met
- Coordinated with parents and staff to track student progress and address any concerns
- Created engaging lesson plans to enhance children's mental and social skills
Senior Cabin Crew
Qatar Airways
01.2007 - 01.2011
- Delivered exceptional in-flight customer service, ensuring passenger safety and comfort
- Conducted safety demonstrations and responded to emergencies during flights
- Trained and mentored junior crew members on service standards, safety protocols, and team coordination
- Managed passenger complaints and ensured interactions were handled professionally
Front Office Assistant
TAJ Malabar
01.2006 - 01.2007
- Welcomed guests, checked them in and out, and provided concierge services
- Managed bookings, handled reservations, and responded to guest inquiries
- Maintained accurate records of guest preferences and special requests to ensure personalized service
- Supported the front desk team in managing day-to-day hotel operations
Sales Executive
Tanishq
01.2005 - 01.2006
- Conducted telemarketing campaigns to promote products and services
- Assisted customers in selecting jewellery, addressing queries, and providing product information
- Managed customer databases and followed up on sales leads to drive revenue
- Collaborated with sales teams to achieve monthly sales targets and goals
Education
Bachelor of Arts - History
V.B.S. Purvanchal University
01.2009
Diploma in Aviation, Hospitality and Travel Management -
Frankfinn Institute of Airhostess Training
01.2006
Skills
- Event Coordination
- Client Relationship Management
- Customer Service Excellence
- Sales and Marketing
- Proficient in Multitasking
- Team Leadership
- Effective Communication
- Conflict Resolution Expertise
- Administrative Support
Certification
- Qatar CAA – Aviation Security Course
- SEP Training at Emirates Aviation College
- S.E.P & Cabin Services at Qatar Airways, Doha.
- Premium Cabin Promotion
- Air Restraint Training at Qatar Airways, Doha.
References
Available upon request.
Languages
- English
- Hindi
- Malayalam
Timeline
Event Coordinator & Consultant
Artha Innovations
01.2023 - Current
Educator
Euro Kids
01.2016 - 01.2017
Board Member | Administrator
Reefco Container Services
01.2012 - 01.2023
Senior Cabin Crew
Qatar Airways
01.2007 - 01.2011
Front Office Assistant
TAJ Malabar
01.2006 - 01.2007
Sales Executive
Tanishq
01.2005 - 01.2006
Bachelor of Arts - History
V.B.S. Purvanchal University
Diploma in Aviation, Hospitality and Travel Management -
Frankfinn Institute of Airhostess Training
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