Nitya

• In depth understanding of Global Banking finanacial process and systems.
• Extensive knowledge and experience in Customer Onboarding, anti -money laundering , Fincrime and Compliance
• Designed risk-based CDD/EDD workflows including UBO verification and Source of Funds checks.
• Hands-on experience in CRM-based case management, document tracking, and onboarding lifecycle management
• Reduced onboarding turnaround time by 25%.
• AML Checks: Watchlist Screening , transaction monitoring triggers and risk scoring.
• Ensuring compliance using advanced screening tools and daily monitoring (LEXIS-NEXIS/WORLD-CHECK), assigning the user stories among the team.
• Served as the primary liaison between the Domain, Technology and Business Product Owner.
• Maintained full ownership of automation application development, and provided support and monitored progress of the project.
• Worked with the development and testing teams to accomplish timely release objectives.
• Worked with the help of the team to define and own the technical implementation.
• Work with the team and product owner in shaping a product roadmap.
• Maintained full ownership of automation application develpment process , collaborated with development and providing support and monitor progress of the project.
• Delivered compliant onboarding workflows aligned with FCA (UK), PRA, AMLD, FinCEN, and US BSA regulations.
• Ensured compliance with OFAC, sanctions screening, PEP checks, and adverse media screening requirements.
• Hands-on experience with CRM systems for:,Customer onboarding, Case management Risk assessment workflows, Document tracking
• Participated in implementation of AI-driven: Document verification (OCR-based ID validation), Adverse media screening, Risk anomaly detection
• Supported model validation, rule tuning, and false-positive reduction.
• Ensured AI decision outputs aligned with compliance standards and audit requirements.
• Managed full project lifecycle: Requirement gathering
• Gap analysis
• Solution design
• SIT/UAT coordination
• Go-live support
• Successfully passed multiple internal and regulatory audits with zero major observations.
• Delivered multi-region onboarding transformation program for UK & US markets.
• Review and sign-off from the business.
• Worked in a scrum environment and collaborated with the development team on a daily basis to clarify any of their doubts.
• Skilled in bridging business, compliance, product, and technical teams to deliver scalable, audit-ready solutions.

Business Analyst

April 2014 to June 2018

ICICI Bank

• Requirements elicitation and documentation (FRD, BRD, SRS, RFI, RFQ, RFP). - Proficient in stakeholder interviews, workshops, and gap analysis.
• Skilled in creating process flow diagrams, use cases, user stories and wireframes and strong understanding of banking processes.
• Conducted Gap Analysis, Scope Analysis, Impact Analysis on business process using techniques like USE CASE DIAGRAM (UML), BPMN, FLOWCHARTS.
• Successfully participated in various Scrum Ceremonies by sharing opinions on process and product innovation.
• Worked under all phases of SDLC methodologies like Waterfall and Agile.
• Stakeholder recognition through RACI MATRIX.

• Assisted operations and service team, ensuring compliance with all AML laws (FIU-IND) regulations, and guidelines (RBI).
• To coordinate the audit of the branch and also ensure the processing of cash, remittance, and transactions including DD, NEFT, and RTGS within TAT.
• Provided all the banking needs and cross-sell the banking products like loans( HL, PL,AL, CASA ,FD/RD, GI/ LI .
• Worked on Banking Modules such as CASA, Loan, Payments and Digital Banking including core Banking system.