Nivetha Viswanathan
Chennai
Summary
A seasoned software testing professional with over 5+ years of experience in QA implementation for web application and API testing using Postman. I have expertise in various testing methodologies including black box, functional, integration and regression testing with strong focus on Telecom BSS domain. Skilled in working as individual contributor and managing client interaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Test Engineer
CGI
07.2024 - Current
- Project Overview: TalkTalk - Broadband & Telecom Platform. TalkTalk is one of the UK's leading connectivity providers offering broadband, landline, TV, and mobile services to residential and business customers.
- The project involves enhancing and maintaining the backend systems that support new sales, order provisioning, billing and customer services through continuous functional validations and API-level testing.
- Working as a Backend Functional Tester for TalkTalk, focusing on core business-critical API's and service layers.
- Tools worked: Microsoft Visual Studio, Postman, Microsoft Azure Portal, Microsoft ADO, SwaggerHub.
Test Engineer 1
CSG Systems International
06.2022 - 07.2024
- Project Overview: PLDT is the Philippines largest fully integrated telco company, offering a wide range of telecommunications and digital services across the Philippines most extensive fiber optic backbone, and fixed line and cellular networks.
- Worked as a Test Engineer to validate all possible test scenarios using API Postman and SQL in SingleView and UNIX.
- Tools worked: SingleView, UNIX, Postman, SQL developer, Microsoft ADO.
Test Engineer
Infosys Limited
06.2019 - 06.2022
- Project Overview: Charter Communications, Inc. is a leading broadband connectivity company and cable operator, offers a full range of state-of-the-art residential and business services including Spectrum Internet, TV, Mobile and Voice through its Spectrum brand.
- Worked as a Quality Assurance Engineer analyst handling all the test executions, and defects with assuring test effectiveness is upto the mark.
- Tools used: NetCracker, CRM QA, ALM, JIRA, Soap UI.
Education
Master of Cyber Forensics and Information Security -
University of Madras
Chennai01.2023
Bachelor of Computer Science -
Women's Christian College
Chennai01.2019
Skills
- Billing system: Netcraker, Singleview
- API tools: Postman, Soap UI
- Web Technologies: HTML, CSS
- DBMS: SQL Developer
- Language: Java
- Tools: Azure DevOps (ADO), JIRA, ALM
- Platform: Windows, Linux
Roles and Responsibilities
- Over 5+ years of experience in software testing in Telecom domain using manual and Automation.
- Well versed in Manual and API testing techniques and methodologies.
- Hands-on experience in validating backend functionality across various systems using Postman and Microsoft Azure services.
- Utilized AccelQ for test Automation design and execution, contribution to continuous testing efforts.
- Mentored and trained team members on telecom BSS domain.
- Hands-on experience in creation of periodic bill/invoice and VAT bill generation using SingleView biller.
- Hands-on experience in performing rating for (voice, SMS, MMS, Data) via files based rating system (offline rating) via putty tool.
- Coordinated with onsite teams for defect discussions, tracking and resolution of defects, facilitated defect triage to priorities issues based on severity and priority.
- Collaborated with stakeholders to gather and analyse requirements to ensure clarity and comprehensive understanding of the project goals.
- Experience in SDLC like agile(scrum) and waterfall.
- Adept in identifying Test scenarios and writing test cases by applying test case design techniques.
- Extensively worked on various testing types such as functional, regression, integration, API, Sanity and Smoke testing.
- Regularly communicated test progress and issues through detailed status reports to keep the project team informed of testing activities and outcomes.
- Ability to successfully manage deadlines and work on multiple projects effectively through a combination and business and technical skills.
- Good analytical and communication skills and ability to work independently with minimal supervision and also perform as a team.
- Working experience with defect tracking tools like JIRA, ALM, and Azure DevOps board.
- Experience in complete Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Bug Life Cycle.
Certification
- Infosys Agile Global Developer
- Infosys Java SE8 Developer
- Tricentis Certified Automation Specialist Level 1
Accomplishments
- Won 'Spotlight Award' at Infosys for dedication and commitment towards delivering the deliverables on time.
Timeline
Senior Test Engineer
CGI
07.2024 - Current
Test Engineer 1
CSG Systems International
06.2022 - 07.2024
Test Engineer
Infosys Limited
06.2019 - 06.2022
Master of Cyber Forensics and Information Security -
University of Madras
Bachelor of Computer Science -
Women's Christian College