Nivethaa N P
QA Manual Test Lead
Chennai,TN
Summary
Dynamic Scrum Master skilled in Agile methodologies, team collaboration, and backlog management. Facilitated effective communication and continuous improvement to enhance project outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Scrum Master
Accenture
Chennai
12.2022 - Current
- Facilitated daily stand-up meetings to enhance team communication and collaboration.
- Coordinated sprint planning sessions to prioritize tasks and set project goals.
- Trained new team members on Agile practices and Scrum framework principles.
- Resolved team conflicts to maintain a positive and productive work environment.
- Monitored project progress using tools like Jira for transparency and accountability.
- Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
- Encouraged continuous process improvement initiatives through retrospectives.
- Worked closely with senior management and other stakeholders during strategic planning sessions for upcoming releases.
- Tracked metrics related to sprint performance and identified areas of improvement for future sprints.
- Conducted demos of completed work at the end of each sprint cycle.
- Collaborated with other Scrum Masters across teams to ensure consistency in processes and tools used.
- Organized meetings between stakeholders from different departments to discuss potential solutions or strategies.
- Delegated tasks to each team member, regularly assessing workloads to complete tasks on time and within project parameters.
- Conducted application review meetings with end-users to document and gather business needs and translate into functional requirement documents.
- Assigned specific tasks to personnel, balancing scheduling demands, available resources and personal skill sets to achieve best possible project outcomes.
- Secured continuous project scope alignment with business objectives and made modifications to enhance effectiveness toward intended result.
Power BI Developer
Accenture
Chennai
12.2021 - 11.2022
- Designed interactive dashboards to visualize data insights for client reporting.
- Conducted training sessions to enhance team skills in Power BI usage.
- Maintained and optimized existing reports for improved performance and user experience.
- Coordinated testing and validation procedures through software development lifecycle.
- Leveraged Agile methodologies to move development lifecycle rapidly through initial prototyping to enterprise-quality testing and final implementation.
- Recommended improvements to facilitate team and project workflow.
- Reviewed project requirements to identify customer expectations and resources needed to meet goals.
QA Test Lead
Tech Mahindra
Chennai
01.2018 - 12.2021
- Led QA testing efforts for software applications and systems.
- Developed and maintained test plans and test case documentation.
- Collaborated with development teams to identify and resolve defects.
- Mentored junior QA testers on best practices and methodologies.
- Coordinated testing schedules and resources across multiple projects.
- Analyzed test results to inform development improvements and adjustments.
- Facilitated meetings to discuss project requirements and testing strategies.
- Monitored bug resolution efforts and tracked successes.
- Monitored performance metrics such as defect resolution rates and customer feedback ratings on a regular basis.
- Collaborated with cross-functional teams to develop test cases based on requirements documents and technical specifications.
- Developed, implemented, and maintained test plans for complex projects.
- Ensured all product releases were tested thoroughly before being released into production environment.
- Identified areas for improvement and developed strategies to reduce defects in products.
- Managed multiple concurrent projects while adhering to tight deadlines.
- Created detailed bug reports documenting the issue and how it was resolved.
- Organized daily scrum meetings with stakeholders providing updates on progress towards goals.
- Managed multiple new or existing organizational process improvement initiatives based on company strategic plans.
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
- Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
- Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
Support Engineer
Tech mahindra
Chennai
10.2015 - 12.2017
- Provided technical support for software and hardware issues across multiple platforms.
- Collaborated with cross-functional teams to enhance service delivery processes.
- Documented technical procedures and customer interactions for knowledge management.
- Monitored system performance to identify areas for improvement in service quality.
- Responded promptly to escalated support tickets ensuring timely resolution efforts.
- Identified issues and implemented appropriate solutions to deliver quick and effective remediation.
- Trained other team members on relevant technologies and procedures.
- Resolved customer inquiries in a timely manner by utilizing problem-solving skills.
- Created knowledge base documents for frequently asked questions.
- Participated in after-hours on-call rotation to provide 24/7 support for critical issues.
- Managed ticketing system, ensuring all support requests were addressed in accordance with SLAs.
- Maintained positive working relationship with fellow staff and management.
Education
Bachelor of Science - Electrical Engineering
Nandha College of Technology
Erode06-2015
Skills
- Agile methodologies
- Scrum framework
- Project tracking
- Stakeholder communication
- Backlog management
- Requirement gathering
- Kanban knowledge
- Leading scrum meetings
- Test planning
- Manual testing
- Defect tracking
- Team collaboration
- Usability testing
- Integration testing
- Functional testing
- Agile methodology
- Regression testing
- Bug tracking
- Data visualization
- Test case development
- JIRA
- Multitasking Abilities
- Scrum
- Effective communication
- Requirements gathering
- Application support
- Team leadership
- Quality assurance
- Professionalism and work ethic
Certification
Certified Scrum master
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Tamil
Native language
Tamil
Proficient (C2)
C2
English
Proficient (C2)
C2
Timeline
Scrum Master
Accenture
12.2022 - Current
Power BI Developer
Accenture
12.2021 - 11.2022
QA Test Lead
Tech Mahindra
01.2018 - 12.2021
Support Engineer
Tech mahindra
10.2015 - 12.2017
Bachelor of Science - Electrical Engineering
Nandha College of Technology