Niwa Hangma Limboo
Senior Scrum Master
Bengaluru
Summary
Currently employed as Senior Scrum Master in Wells Fargo since 3.1 years with overall experience of 13.5 years in the banking domain. Previously, leading QA teams for Digital Channel Technology (Community and Small Business Banking Technology) in Wells Fargo for 9.11 years.
Experienced in agile methodologies, team facilitation, stakeholder management. Well versed with all phases of SDLC, including requirements gathering, risk analysis, project planning, scheduling, dev effort, testing, management and reporting up until product release.
Good analytical skills, troubleshooting skills & communication skills. Hard-working, collaborative, a dedicated team lead/player, capable of working and coordinating with the team to meet the project delivery without any schedule slippage and delivery issues.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Scrum Master
Wells Fargo
12.2021 - Current
- Applied agile methodology to shorten cycle time and achieve target margins for Apply and Alerts (ANG) application in Digital, Innovation and Technology (DTI) space. Currently, scrum master for Reporting & Analytics scrum in Fargo (Wells Fargo's virtual assistant).
- Manage product backlog, support Scrum framework and built reporting dashboards in JIRA.
- Facilitate Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Collaborate with product owners, team members, technologists, delivery co-ordinators and other scrum masters to define solutions and drive progress at ToT level.
- Led sprint reviews and planning meetings to promote full team engagement.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies. Assess and delegate team member responsibilities to balance workload for team members.
- Led sprint reviews and planning meetings to promote full team engagement in less than 6 months.
- Help PO maintain backlog health and consistently been able to maintain churn & predictability within organization limit.
- Acted as the bridge between technology and business partners to resolve issues (if any) faster and meet deliverables on time.
- Have been recognized with Team Spotlight Award-execution and leadership for delivering a key feature in Apply area in Q4-2024.
QA Specialist
Wells Fargo India Solutions Pvt. Ltd.
01.2018 - 12.2021
- Started working on agile projects (Scrum framework) and leading QA teams for DSM to reach desired goals on time.
- Working mainly on JIRA and also have confluence knowledge.
- Device testing (tablets and smartphones) for applications and various online platforms for Community and Small Business Banking Technology in Wells Fargo.
- Full ownership of medium and high risk projects independently.
- Identified all project risks & issues on time and escalated to appropriate level when necessary.
- Maintained 0 escalation from partners due to unidentified risks/issues or unmanaged dependency.
- Consistently maintained no defect leakage to staging/production.
- Designed test plans, requirement traceability matrix and defined scenarios for functional testing as per SDLC standards.
- Analysis of business and system requirements to create and execute detailed test scenarios and verify bug fixes.
- Efficiently built and maintained a trust-worthy and efficient relationship with all key stake-holders to deliver quality product.
Senior QA Analyst
Wells Fargo India Solutions Pvt. Ltd.
01.2015 - 01.2018
- QA lead for various online platforms of Wells Fargo Community Banking Technology, including device testing.
- Overall ownership for projects (both medium and high).
- No escalation from business partners due to unidentified risks/issues or unmanaged dependency.
- Risk identification and escalation of issues on time, if any.
- Designed test plans, requirement traceability matrix and defined cases for functional testing as per SDLC standards.
- Analyze business and system requirements, manage development of specifications to create and execute detailed test plans, and verify bug fixes.
- Developed training materials and work instructions to supplement new team member onboarding.
- Successfully established an efficient relationship with partners to deliver quality product.
- Use Clear Quest for repository, reporting and tracking bugs, and providing updates on resolved bugs.
QA Analyst
Wells Fargo India Solutions Pvt. Ltd.
01.2013 - 01.2015
- Designed test plans and defined cases for functional testing
- Determined testing requirements developed and reviewed testcases for positive and negative test scenarios, conducted baseline testing, and generated reports
- Identified system application errors, escalated issues to concerned teams involved when necessary and verified fixes
- Attended defect report meetings and presented progress updates
- Worked on various online banking applications for Community Banking
- Lead small and medium projects independently.
QA Engineer/Analyst
Wells Fargo India Solutions Pvt. Ltd.
08.2011 - 01.2013
- Worked on various online banking applications for Community Banking
- Developed testcases for end to end testing
- Helped lead develop test plans
- Documented complete software testing process
- Interacted with business, developers, system engineers, and testing teams to identify application defects
- Successfully met timelines with no defect escape ratio.
Education
B.Tech. - Electronics And Communication Engineering
Sikkim Manipal Institute of Technology
Sikkim 04.2001 -
High School Diploma -
Tashi Namgyal Academy
Sikkim 04.2001 -
Personal Information
- Date of Birth: 07/14/89
- Nationality: Indian
Certification
Certified ScrumMaster (CSM)
Timeline
Senior Scrum Master
Wells Fargo
12.2021 - Current
QA Specialist
Wells Fargo India Solutions Pvt. Ltd.
01.2018 - 12.2021
Senior QA Analyst
Wells Fargo India Solutions Pvt. Ltd.
01.2015 - 01.2018
QA Analyst
Wells Fargo India Solutions Pvt. Ltd.
01.2013 - 01.2015
QA Engineer/Analyst
Wells Fargo India Solutions Pvt. Ltd.
08.2011 - 01.2013
B.Tech. - Electronics And Communication Engineering
Sikkim Manipal Institute of Technology
04.2001 -
High School Diploma -
Tashi Namgyal Academy
04.2001 -
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