Nizam Hahsmi
Gorakhpur,UP
Summary
Skilled Computer Technician with a proven track record at Infosys Technologies, adept in enhancing system performance and customer satisfaction through meticulous troubleshooting and efficient hardware/software updates. Excelled in computer assembly and customer service, significantly improving workflow capabilities and resolving technical issues, demonstrating a keen attention to detail and a results-driven approach. Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
6
6
years of professional experience
Work History
Computer Technician
Infosys Technologies
Gorakhpur, India
02.2018 - Current
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
- Enhanced system performance by conducting regular software and hardware updates.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
Education
Imtermediate -
Chausath I C Lalsahab Nagara Aurai Gopipur
Gopipur GorakhopurSkills
- Computer Assembly
- Desktop and laptop installations
- Computer Troubleshooting
- Installation and Repair
- Attention to Detail
- Software Installation
- System Upgrades
- Hardware Installation
- Software Applications
- Device configuration
- Hardware and software installation
- Customer Service
- Printers and Peripherals Installation
Timeline
Computer Technician
Infosys Technologies
02.2018 - Current
Imtermediate -
Chausath I C Lalsahab Nagara Aurai Gopipur