Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noman Ahmed Choudhary

Mumbai

Summary

Customer Support Service Engineer experienced in technical support and problem-solving. Enhanced customer satisfaction through effective communication and collaboration while diagnosing hardware and software issues. Restored system functionality by quickly assessing and resolving diverse technical problems with strong troubleshooting and diagnostic skills.

Overview

3
3
years of post-secondary education
2
2
years of professional experience

Work History

Customer Support Service Engineer

Omega services
Mumbai,vakola
08.2025 - Current
  • Diagnosed and resolved hardware and software issues to minimize customer downtime.
  • Delivered technical support to customers via phone and email, ensuring timely and effective solutions.
  • Teamed with colleagues to refine customer service processes, improving response times and satisfaction.

Computer Technician

IT world
Mumbai
07.2024 - 08.2025
  • Installed and configured computer systems for diverse clients, enhancing their operational capabilities.
  • Diagnosed hardware and software issues to ensure optimal performance.
  • Installed, configured and maintained computer hardware, software systems, networks and peripherals.
  • Upgraded computers with new hardware components like processors, RAMs.
  • Provided technical support to users through phone and in-person consultations, resolving issues efficiently.
  • Maintained inventory of computer parts and equipment for efficient operations.
  • Collaborated with team members to streamline service delivery processes, improving response times.

Education

Bachelor of Science - Public Services

Ram Avatar Memorial High School
Utterpardesh , India
05.2023 - 09.2026

Skills

  • Technical support
  • Hardware troubleshooting
  • Software setup
  • Hardware setup
  • Application installations
  • Hardware and software installation
  • Remote support
  • Operating systems
  • User support
  • Problem solving
  • Customer education
  • Team collaboration
  • Customer service
  • Customer empathy

Timeline

Customer Support Service Engineer

Omega services
08.2025 - Current

Computer Technician

IT world
07.2024 - 08.2025

Bachelor of Science - Public Services

Ram Avatar Memorial High School
05.2023 - 09.2026
Noman Ahmed Choudhary