RAMKUMAR B
Karur
Summary
Dedicated Electrical Engineer with a Bachelor’s degree and comprehensive experience in quality control, sales, and customer service. Proven ability to leverage analytical skills and technical knowledge to improve organizational performance and enhance customer satisfaction. Passionate about power systems and committed to ongoing professional development.
Overview
8
8
years of professional experience
Work History
Customer Support Service Engineer
Everest Instruments Pvt Ltd
Karur
09.2023 - Current
- Company Overview: A company providing instruments and technical support
- Provide customer support
- Resolve customer complaints
- Enhance customer satisfaction
- A company providing instruments and technical support
Sales Executive
Trendy Mobiles
Karur
07.2018 - 08.2023
- Company Overview: A retail company specializing in mobile devices
- Sales executive duties
- Customer interaction
- Sales management
- A retail company specializing in mobile devices
- Successfully led initiatives for customer satisfaction enhancement at Trendy Mobiles
Quality Control Inspector
Sakthi Auto Components Pvt Ltd
Karur
06.2017 - 05.2018
- Company Overview: A manufacturer of auto components
- Quality control inspection
- A manufacturer of auto components
Education
B.E. - Electrical and Electronics Engineering
Chettinad College Of Engineering And Technology
Puliyur, Karur05.2017
Diploma - Electrical and Electronics Engineering
Govt Polytechnic College
Kaniyalampatty, Karur05.2014
SSLC -
Marist Higher Secondary School
Udayappatty05.2011
Skills
- Ms Office
- Google Sheet
- Customer empathy
- Cross-functional coordination
- Remote support
- Application installations
- Malfunction tracing
- Ticketing systems
- Technical analysis
- Troubleshooting skills
Accomplishments
Successfully led initiatives for customer satisfaction enhancement at Trendy Mobiles.
Projects
Energy Generation and Motor Control Projects, 01/01/16, 05/31/17, Karur, Tamil Nadu, College projects focusing on energy generation and motor control applications. Developed an eco-friendly energy generation system using speed breakers. Designed a speed control system for DC motors with PWM technique.
Hobbies and Interests
Electrical Engineering
Languages
Tamil
First Language
English
Proficient (C2)
C2
Timeline
Customer Support Service Engineer
Everest Instruments Pvt Ltd
09.2023 - Current
Sales Executive
Trendy Mobiles
07.2018 - 08.2023
Quality Control Inspector
Sakthi Auto Components Pvt Ltd
06.2017 - 05.2018
B.E. - Electrical and Electronics Engineering
Chettinad College Of Engineering And Technology
Diploma - Electrical and Electronics Engineering
Govt Polytechnic College
SSLC -
Marist Higher Secondary School
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