Noopur Handa
Procurement Software Sales Development
Mumbai
Summary
Dynamic and versatile professional with 9+ years of experience spanning the aviation, hospitality, and IT sales industries. Began career in 2015 in the airline and hotel sectors, building a strong foundation in customer engagement and service excellence. Transitioned into B2B IT sales in 2021, and quickly rose to a leadership position. Currently managing a high-performing global Sales Development team across North America, Europe, Southeast Asia, India, and ANZ. Proven track record in driving pipeline growth, mentoring cross-functional teams, streamlining outreach processes, and delivering measurable business outcomes in the mid-market business segment.
Overview
10
10
years of professional experience
2016
2016
years of post-secondary education
2
2
Certifications
Work History
Global Team Lead - Mid Enterprise SDR
GEP Worldwide
01.2024 - Current
- Led daily operations for a global team of 8–9 members across North America, Europe, Southeast Asia, India, and ANZ, focused on the mid-enterprise business segment.
- Achieved 80% of the annual target in 2024, generating $1.7M in software license revenue.
- Implemented automation in the SDR outreach process, enhancing efficiency and scalability of prospecting efforts.
- Actively contributed to team performance by executing individual outreach initiatives to support pipeline growth.
- Actively involved in hiring and onboarding SDRs across multiple geographies, ensuring team expansion aligned with business needs.
- Provided mentorship and hands-on support to new joiners during their training phase, facilitating smooth integration and faster ramp-up.
- Trained existing team members to independently deliver product training sessions
- Q1 2024 - received the " change agents" award
- Q3 2024 - was awarded the "Motivator" award
Senior Associate SDR
GEP Worldwide
06.2021 - 12.2023
- Supported the North America market for the mid-enterprise business segment since the inception of the team within GEP with first level meetings and opportunities for the software sales team.
- Collaborated with cross-functional teams like Solution Design, Business Development to drive opportunities.
- Delivered product training and mentored junior associates.
- Brought 2 outbound closures in 2023 deal size of $100K in license.
Relationship Executive- Food & Beverage
Taj Mahal Palace & Tower
10.2019 - 07.2020
- HNI networking.
- Promoting restaurants of the hotel amongst in-house and local guests.
- Increasing footfall and reservations for restaurants within the hotel.
- Promoting events within the Hotel.
Senior Customer Service Executive
Jet Airways
06.2015 - 07.2019
- Check-ins, Boarding, Ramp to Ramp, Arrivals, Customer Queries, Grievance Handling, Immigration clearances, Customs.
- Premier Customers facilitation.
- Identified as Talent & hence transferred to the head office to handle Social Media for Jet Airways.
Education
Bachelors - Management Studies, Marketing
D.G. Ruparel College
Skills
- Global Operations Management
- Process Improvement
- Stakeholder Management
- Pipeline Management
- Software Training and Enablement
- Time Management
Accomplishments
- Awarded for highest premiere class upsell in Jet Airways.
- Awarded as 'Best Groomed Employee' in Jet Airways.
- Selected for State level Volleyball team.
- Awarded as 'Best Player all over Mumbai' for Rugby.
- Selected for Mumbai FC under 16 girls team.
Certification
Motivator - Q3 2024
Timeline
Change Agents - Q1 2024
04-2025
Motivator - Q3 2024
10-2024
Global Team Lead - Mid Enterprise SDR
GEP Worldwide
01.2024 - Current
Senior Associate SDR
GEP Worldwide
06.2021 - 12.2023
Relationship Executive- Food & Beverage
Taj Mahal Palace & Tower
10.2019 - 07.2020
Senior Customer Service Executive
Jet Airways
06.2015 - 07.2019
Bachelors - Management Studies, Marketing
D.G. Ruparel College
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