Noor Aalam
Deputy Manager
Summary
Subject Matter Expert and trusted advisor skilled in research, analysis and examination of company technology and standard operating procedures. Interface and collaborate with clients and internal team members, providing consultative enhancement recommendations based on industry research. Improve existing processes, procedures, technical enhancements, resource requirements and stakeholder engagement procedures to align with strategic goals.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Deputy Manager
HDFC Bank
11.2023 - Current
- Evaluated existing resources and developed new strategies to maximize effectiveness in addressing identified gaps.
- Evaluated customer needs and feedback to drive product and service improvements.
Subject Matter Expert
HDB Financial Services
08.2022 - 11.2023
- Enhanced customer satisfaction by promptly addressing and resolving complex issues.
Phone Banker
HDB Financial Services
09.2019 - 07.2022
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Arts -
Delhi University
Ashok Vihar 04.2001 -
12th -
Central Board of Secondary Education
Jahangir Puri 04.2001 -
10th -
Central Board of Secondary Education
Jahangir Puri 04.2001 -
Skills
Teamwork and Collaboration
undefinedHobbies
- Reading Books
- Driving
Extra Qualifications
One Year Diploma in Computer Application.
Timeline
Deputy Manager
HDFC Bank
11.2023 - Current
Subject Matter Expert
HDB Financial Services
08.2022 - 11.2023
Phone Banker
HDB Financial Services
09.2019 - 07.2022
Bachelor of Arts -
Delhi University
04.2001 -
12th -
Central Board of Secondary Education
04.2001 -
10th -
Central Board of Secondary Education
04.2001 -
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