Noor Ahmed Syed
Sales Development Manager
Bangalore
Summary
Creative Sales Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Sales Development Manager
Byju's The Learning Application
Bangalore
12.2021 - Current
- Working as a Training & Staffing Manager for Sales in AP/TS region
- Hiring 60+ candidates every month as business development trainee for AP/TS & Maharashtra region and Onboarding 60 candidates successfully per month..According to company norms conversation ratio for every month is 35% for business development trainee to business development associate where as i stood top 2 for continuous 6 months with an average conversation of 52%
- Giving Training to the newly joined sales associates.
- Analyzing the Trainees performance on a daily basis and providing the right insights of sales.
- Following the SOP setup by the organization and working on Data and maintaining the data
- Teaching new business strategies to develop the trainees overall performance in the training
- Actively monitoring the workflow of the trainees and guiding them with mistakes committed.
- Providing the continuous training with rigorous modules for a smooth overflow and for successful completion of training
- Helping the Trainees with classroom teaching and enhancing their abilities with strong foundation sales
- Training the trainees about CRM and making sure they are efficient about it
- Understanding the glitches in individual performance and correcting them
- Providing the company with a quality set of associates with full fledged knowledge about the system
- Understanding glitches in individual performance abs correcting them
Senior Business Development Associate
Byju's The Learning Application
Hyderabad
01.2020 - 10.2021
- Punched Revenue of 1.35c highest in south india during the covid pandemic
- Whereas company conducted super september rewards in 2021 for the entire pan india region across 15k employees in the country. I was among Top 12 associate over all country and collected 110k cash bonus
- In June 2020 achieved the set targets given by the management by attaining 6 lakhs/6weekhs and got an incentive of 1 lakh
- Won Baahubali award in july 2021 with an average revenue of maintaining 3 lakhs/week Every Quarterly earned incentives of 3-3.5l
- Handles team when my manager is not present and achieved Manager's target many times
- Got selected as one of the ten best employess/Team Leader in the month of may and june 2021 & generated a revenue of 52l revenue in 8 weeks along with my 3 team mates as the given team target was 40l
Senior Customer Care Executive
Justdial Pvt ltd
Hyderabad
06.2018 - 01.2020
- Coordinated timely responses to online customer communication and researched complex issues.
- Evaluated interactions between associates and customers to assess personnel performance.
- Offered free products or services to pacify irate or unsatisfied customers.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Within ten months of joining the organization promoted as team leader for generating high revenue in the campus
- Expert in sales with 12-14 sales every month with an average ticket value of 60k
Customer Care Executive
Allsec Technology
Bengaluru
02.2017 - 04.2018
- Recommended SBI Cards Protection plan to customers based on their and needs and helped them to get their cards safely
- Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Created all time record sales history by giving 300+ sales for the card protection continuously for 8 months
Education
Bachelor's of Engineering - Electrical, Electronics And Communications Engineering
Jntu Anantapur University
Kurnool 08.2011 - 06.2015
Skills
Business development and planning
Hobbies
Numismatics - I really love collecting our old Indian currency and especially love collecting the coins with our national Hero's on it,also collects foreign currency
Timeline
Sales Development Manager
Byju's The Learning Application
12.2021 - Current
Senior Business Development Associate
Byju's The Learning Application
01.2020 - 10.2021
Senior Customer Care Executive
Justdial Pvt ltd
06.2018 - 01.2020
Customer Care Executive
Allsec Technology
02.2017 - 04.2018
Bachelor's of Engineering - Electrical, Electronics And Communications Engineering
Jntu Anantapur University
08.2011 - 06.2015
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