NOUFAL RAHMAN

WORK SYNOPSIS

As an Operations assistant in this concern, I deal with a majority of import and export cargoes. My crew consists of drivers, shippers, receivers, and other employees. Organizing all of the organization's transportation requirements for the goods is one of my tasks. I also work with freight firms to schedule shipments and delivery. From the pickup location to the destination, I also follow shipments. I help my subordinates with their billing department at the same time. I keep up with DSR and CSR reports.

• Managed and maintained file system covering expenses, reports, and support documentation.
• Solved problems timely and effectively, ensuring customer satisfaction.
• Assisted operations manager with planning of routine operations and special projects.
• Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
• Increased customer service success rates by quickly resolving issues.
• Introduced new methods, practices, and systems to reduce turnaround time
• Coordinated with General Manager in different operational issues and promotional activities

WORK SYNOPSIS

One of my responsibilities is to arrange trucks for businesses based on their needs. From pickup location until final destination, track the movement. Additionally, notify customers through MIS tracking system, which also maintain.

• Completed wide range of tasks in diverse filming areas to support operations
• Created and updated records and files to maintain document compliance
• Read maps to plan routes and reported delays or accidents