NOVEL FARNANDIS

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
• Apart from my work I was doing monthly inventory of whole restaurant
• Having knowledge of system IDS, SYPHONY, OPERA
• Printing brochure for promotions & editing
• Having responsibility to take weakly training for the staff regarding Sop, Order Taking, Wine, Greeting, Food
• Knowledge, Allergic Food Items Example Vegan, Pescatarian Diet, Lactose Intolerance, Crustacean Shellfish Etc
• Checking Of Whole Restaurant Maintenance If Any Problems Need to Update Particularly That Department Via Group to Do the Needful As Soon As Possible.
• Maintain reviews on TripAdvisor.

• Greeting guests upon arrival and making them feel welcomed
• Providing front desk services to guests
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Check-ins the temperature of coffee machine
• Measure the coffee beans in the portafilter
• The coffee powder should be 18 grams and 29.30 ML will be coffee in the cup
• Make the coffee as per the order
• Well known Turkish coffee, Arabic coffee.

• Assigning rooms and taking care of administrative duties
• Delivering mail and messages
• Processing guest payments
• Greeting guests upon arrival and making them feel welcomed
• Providing front desk services to guest
• Delivering mail and messages

Worked in four department food and beverage, housekeeping, front office, Kitchen. As a

training