Nowel Rakshit

Managerial Responsibilities

• Coordinated scheduled releases and updates.
• Monitored and tracked project progress to support timely completion.
• Collaborated with project developers, quality assurance team members and business analysts located at various geographical locations.
• Planned and orchestrated end-to-end processes.

Technical Responsibilities

• Analyze features and prepare requirement documents.
• Optimized product backlogs.
• Collaborate with stakeholders to understand their expectations on product specs.
• Analyze feature specification and its working principles.
• Write Test plans based on customer requirements.
• Review Test plans of other engineers and provide comments if necessary.
• Manual execution of test plans, and cover ad-hoc scenarios.
• Maintain local server using virtualization and manage its services such as Asterisk, DNS, etc.
• Identify and isolate network issues and fix them
• Raise tickets for issues and provide in-depth details to ensure less turn-over time.
• Automate test cases using Robot Framework and Python Scripting.
• Deep dive troubleshooting issues.
• Assisted customer engineers with major service problems.

Onsite Exposure:

• Associated at client location Huntsville, Alabama for short-term project.

• Worked in multiple products and gained significant knowledge during tenure
• Provided troubleshooting of core network switch which involved Provider Bridging
• Associated with System Integration test team, which performs effective testing on all L2 modules
• Identify testing gaps by analyzing current test plans
• Been on customer premises to do lab trials of equipment
• Report various issues and logged them with detailed information

Onsite Exposure:

• Worked at client location Chicago for short-term project.

• Performed regression and sanity tests when a new build is available
• Analyze the issues caused during the testing manually and file the defects
• Execute existing test plans and log the results using HP quality center
• Performed Performance and robust testing on devices
• Cover sanity cases when a major software is released
• Later moved to Functional testing team
• Analyzed a couple of features (ECFM and LAG)
• Collaborated with counterparts in the US to understand the requirements
• Written test plans and executed them
• End to End testing, which includes Performance, Scalability and Robust testing.

• Monitor system performance and provide security measures, troubleshooting, and maintenance as needed
• Adding/deleting/modifying user account information, resetting passwords, etc
• Troubleshooting network faults and server issues and providing patches/hotfixes to ensure they are running at expected levels of functionality
• Involved in overall readiness and testing on upgraded networks, servers, and workstations and document the change management
• Involved in configuring various environments with multiple operating systems across Linux and Microsoft Windows services
• Passive member in design and development of new system architectures.