To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Division Manager
Home Product Center
Bangkok
04.2018 - 11.2021
Handled escalated complaints involving division operations and work of personnel under supervision.
Supervised daily planning, coordination and administration for division operations.
Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
Implemented systems and procedures to increase sales.
Flight Attendant
Orient Thai Airlines
Bangkok and Jeddah
06.2012 - 06.2018
Verified aircraft and passenger compliance with policies, regulations and safety guidance.
Answered passenger questions and provided solutions to issues arising during flights.
Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Customer Service Manager
Charterway International Co.,Ltd
Bangkok
08.2017 - 03.2018
Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Introduced higher standards for customer service and increased efficiency by streamlining operations.
Negotiated contracts with outside carriers to minimize costs to company and customers.
Collaborated with marketing department to launch and manage promotional activities and campaigns.
Education
Bachelor of Arts - English For Business Communication
University of The Thai Chamber of Commerce
Thailand
06.2008 - 10.2012
Skills
Sales presentations
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Timeline
Division Manager
Home Product Center
04.2018 - 11.2021
Customer Service Manager
Charterway International Co.,Ltd
08.2017 - 03.2018
Flight Attendant
Orient Thai Airlines
06.2012 - 06.2018
Bachelor of Arts - English For Business Communication
University of The Thai Chamber of Commerce
06.2008 - 10.2012
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