Practiced research professional in Pharmacovigilance, Clinical Research & Regulatory Affairs skills. Proficient in Aggregate, Signal, ICSR management, People & Project management, Clinical trail, SLA & Compliance management. Skilled in ICH, FDA guidelines, GVP Modules. Trained for US & EU regulations. Well versed with client dealings. Excellent in compliance / Quality / Service level agreement management and Operations Management, People Management & team handling, Executed Attrition reduction. Established Direct client interactions.
· Lead by being a subject matter expert.
· Skilled in Aggregate reports, Signal management and process and all related documents.
· Literature extraction, review & monitoring
· Validity / triage of cases, Dual Validity, Book-in, follow ups (by ARGUS, manual, postal etc)
· Work allocation to team members.
· Compliances management related to regulatory requirements.
· Provided new members with training and mentorship.
· Assisted in process improvement, productivity, and quality improvement by creating and updating company documents.
· Served as part of special projects lead for the organization.
· Proficient in Service level agreements.
· Maintenances of trackers related to clients and company, Work grids management, Metrices management.
· Communications related to company safety lead for monthly trend analysis.
· Proficient in listings extractions and review.
· Participated in monthly trend analysis for company products including cases listings & line listings and managed all the related trackers; Generation & quality review of Monthly trend analysis for 100+ molecules & trend analysis graphs.
· Archival (soft & hard copy) of documents as required by company policies
· Excellent tracking & delivery of work (Received recognition multiple times).
· Lead to the team of 16+ clients at once.
· Handled team of more than 70+ people at once.
· Managed Quality & productivity to maintain service level agreements.
· Involved in review & process development for the preparation of quality metrics, trending of work & error, work progress and maintenance of trackers timely delivery.
· Served as subject matter expert.
· Participated in process improvement team.
· Lead the team for update of project progress to the different stakeholders.
· Actively participated in direct Client dealing, response sharing, notifications & various other client activity including client interactions.
· Handled project initiation and was involved in implementation.
· Represented team in company meetings.
· Literature review & monitoring of various literature search.
· Maintenance of awareness of changes for new regulations affecting pharmacovigilance activities & for communicating new or changed regulations to management and to relevant members of the department to initiate any change in processes.
· Involved in Case Processing & quality review; All type of cases.
· Screening & initial preparation of literature search.
· Import of regulatory cases from AgXchange gateway & Eudravigilance
· Quality review of different type of CCF (case closure forms).
2020, Certification in Project Management, NMIS