Oindrilla Bakshi
Kolkata
Summary
Results-driven Client Service Executive known for high productivity and efficient task completion. Possess key specialized skills in client relationship management, strategic planning, and problem-solving. Excel in communication, leadership, and adaptability to ensure success in fast-paced environments and in meeting diverse client needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Client Service Executive
9Cube Experiential Marketing & Events India Pvt. Ltd
Banglore
04.2024 - Current
- Ensured compliance with company policies related to client service standards and procedures.
- Assisted in developing strategies for increasing customer retention rates.
- Developed marketing campaigns aimed at increasing customer loyalty and satisfaction levels.
- Provided customer service support to clients, responding quickly and accurately to inquiries.
- Developed and maintained positive relationships with clients through efficient problem solving techniques.
Brand Content Intern
Ideosphere Consulting P L
Mumbai
04.2023 - 06.2023
- Worked on B2B brands like NKP Ventures, ReBlue, Crestron, Rayden Interactive, and Miag. Contributed to brand content development by creating engaging copy and coordinating multimedia assets for social media campaigns.
- Collaborated with cross-functional teams to develop and execute brand campaigns, showcasing strong communication and project management skills.
Education
MBA - Communication Management
Symbiosis Institute Of Media & Communication
Pune03-2024
Skills
- Client Relationship Building
- Strategic Marketing
- Marketing Program Management
- Social media experience
- Marketing strategy understanding
- Time management skills
- Brand Management
- Digital Marketing
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Certification
- Photography Course Udemy
- Google Digital Unlocked
Accomplishments
- College Cell Member: SIMCare, SIMC (2022–2024) and Film Circle, SIMC (2022–2024)
Project
10xTechClub, Pune
Social Media Marketer and Strategist Intern January, 2023 – March, 2023
- Crafted data-driven social media strategies to boost brand awareness and engagement.
- Curated educational content on various social media platforms to promote their mission and vision.
Timeline
Client Service Executive
9Cube Experiential Marketing & Events India Pvt. Ltd
04.2024 - Current
Brand Content Intern
Ideosphere Consulting P L
04.2023 - 06.2023
MBA - Communication Management
Symbiosis Institute Of Media & Communication
- Photography Course Udemy
- Google Digital Unlocked
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