Summary
Overview
Work History
Education
Skills
Timeline
Manager

Ojashvi Pandey

Manager
Noida

Summary

Results-driven manager with a proven track record in team leadership and operational efficiency. Expertise in strategic planning and staff development, leading to enhanced customer satisfaction and streamlined workflows.

Overview

10
10
years of professional experience

Work History

Manager

Credila Financial Services Ltd
New Delhi
05.2026 - Current
  • I had processed more than 7000 student's loan and disbursed more than 700 crores.
  • Led cross-functional teams to streamline loan processing workflows, enhancing operational efficiency.
  • Developed and implemented strategic financial solutions tailored to client needs, fostering customer satisfaction.
  • Analyzed market trends to inform product development strategies, driving competitive positioning in financial services.
  • Mentored junior staff on compliance procedures and best practices, promoting professional growth and team cohesion.

Deputy Manager

Credila Financial Services Ltd
Delhi
06.2024 - 04.2026
  • Led cross-functional teams to streamline loan processing workflows, enhancing efficiency and reducing turnaround time.
  • Developed and implemented training programs for staff, improving team performance and service delivery standards.
  • Mentored junior employees, fostering professional growth and cultivating a high-performing team culture.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Generated repeat business through exceptional customer service.

Assistant Manager

Credila Financial Services Ltd
Delhi
07.2021 - 05.2024
  • Generated repeat business through exceptional customer service.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Implemented staff training programs to elevate service standards and knowledge.

Senior Sales Executive

Credila Financial Services Ltd
Delhi
09.2016 - 06.2021
  • Developed and implemented sales strategies to enhance client acquisition and retention.
  • Collaborated with marketing to design targeted campaigns that increased brand visibility and outreach.
  • Analyzed market trends to identify opportunities for product positioning and competitive advantage.

Education

MBA - Sales And Marketing

Indian Institute of Management
Indore
04.2001 -

MBA - Banking And Finance

TKWS Institute
Delhi, India
04.2001 -

Bachelor of Arts - Political Science

Deen Dayal Upadhayaya University
Gorakhpur, India
04.2001 -

Skills

Team leadership

Team development

Business planning

Decision-making

Problem-solving

Time management

Customer service

Negotiation

Communication skills

Critical thinking

Timeline

Manager

Credila Financial Services Ltd
05.2026 - Current

Deputy Manager

Credila Financial Services Ltd
06.2024 - 04.2026

Assistant Manager

Credila Financial Services Ltd
07.2021 - 05.2024

Senior Sales Executive

Credila Financial Services Ltd
09.2016 - 06.2021

MBA - Sales And Marketing

Indian Institute of Management
04.2001 -

MBA - Banking And Finance

TKWS Institute
04.2001 -

Bachelor of Arts - Political Science

Deen Dayal Upadhayaya University
04.2001 -
Ojashvi PandeyManager