Oliver Campuzano
Greenwood
Summary
Bilingual professional with a strong background in customer support. Known for reliability, adaptability, and effective time management.
Overview
6
6
years of professional experience
Work History
Onsite Staffing Services Specialist I
Diverse Staffing Services Inc.
3875 W Presidential Way, Edinburgh, IN 46124
10.2025 - Current
- Assisted in sourcing and screening candidates for various job openings.
- Conducted initial interviews to evaluate candidate qualifications and fit.
- Coordinated onboarding processes for new hires, ensuring compliance with company policies.
- Maintained accurate and organized candidate records in applicant tracking system.
- Visited clients on a daily basis to assist employees and anything that the client needed support with.
- Met weekly KPI Metric Goals
- Grew relationships with clients.
Staffing Services Specialist I
Diverse Staffing Services Inc.
3875 W Presidential Way, Edinburgh, IN 46124
09.2025 - 10.2025
- Met Weekly KPI Metrics
- Assisted with any payroll related inquires
- Scheduled interviews to maintain a employee pipeline to fill job orders
- Maintained accurate records of client interactions and service requests.
- Communicate with client companies regarding staffing needs.
Staffing Services Coordinator
Diverse Staffing Services Inc.
3875 W Presidential Way, Edinburgh, IN 46124
04.2025 - 09.2025
- Responsible for the communication with clients and employees via phone calls and emails
- Review employee applications to ensure paperwork is completed in ATS (Applicant Tracking System).
- Coordinate candidate activity flow for branch: maintain daily testing, screening, and interview schedule.
- Assist with any administrative duties
Shift Manager
McDonald's
11995 N US Highway 31, Edinburgh, IN 46124
01.2021 - 04.2025
- Supervised daily operations to ensure high-quality service and food safety standards.
- Trained and mentored new team members on operational procedures and customer service excellence.
- Implemented inventory control measures to minimize waste and optimize supply usage.
- Coordinated shift schedules to maintain adequate staffing levels during peak hours.
- Counting cash drawers, preparing deposits, and reconciling registers.
Education
Pursuing Bachelor's Degree - Business Management
IUPUI
980 University Blvd, Downtown Indianapolis, IN05-2027
Skills
- Bilingual (English & Spanish)
- Time Management
- Reliability
- Adaptability
- Manage an ATS (Applicant Tracking System)
- Customer Support
- Workflow Management
- Sales Support
- Service Delivery Optimization
- Computer Skills (Excel, Word, Google Docs, etc)
- Team Collaboration
- Data Entry & Record Management
- Customer Relationship Management
- Records Management
- Decision-Making
- Leadership
- Problem Solving
- Scheduling & Staffing Coordination
- Customer Service
Timeline
Onsite Staffing Services Specialist I
Diverse Staffing Services Inc.
10.2025 - Current
Staffing Services Specialist I
Diverse Staffing Services Inc.
09.2025 - 10.2025
Staffing Services Coordinator
Diverse Staffing Services Inc.
04.2025 - 09.2025
Shift Manager
McDonald's
01.2021 - 04.2025
Pursuing Bachelor's Degree - Business Management
IUPUI