Olivia Piper Hall
Plainfield
Summary
Results-driven manager specializing in team leadership and conflict resolution. Expertise in enhancing customer experience through effective complaint resolution and service quality improvements. Demonstrated success in driving operational excellence and achieving measurable results.
Overview
5
5
years of professional experience
Work History
Manager
Chicago's Pizza
Mooresville
06.2021 - Current
- Managed daily operations of restaurant to ensure efficient service delivery.
- Monitored staff performance, providing feedback to elevate service quality.
- Resolved customer complaints to improve dining experience satisfaction.
- Executed opening, closing, and shift change procedures to maintain operational standards.
- Worked overtime to clean specific areas and equipment per management request.
Education
High School Diploma -
Plainfield High School
Plainfield, IN05-2024
Skills
- Team leadership and decision-making
- Expectation setting
- Customer experience and client relations
- Problem solving and conflict resolution
- Time management
Timeline
Manager
Chicago's Pizza
06.2021 - Current
High School Diploma -
Plainfield High School