OLUSEYI FASHOLA
Greenwood,IN
Summary
Visionary healthcare leader with 14+ years of success leading multi-site clinical operations, driving enterprise-wide performance improvement, and advancing strategic growth initiatives. Proven track record managing $18M+ budgets, leading cross-functional teams of 75+, and executing data-driven innovations to elevate patient experience, provider efficiency, and regulatory excellence. Trusted partner to physicians and senior leadership, aligning operational initiatives with organizational mission and clinical outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Center Operations Manager
Hope Bridge
Bloomington, IN, USA
11.2024 - Current
- Lead daily operations across ABA therapy clinics, managing 32 clinical professionals, including BCBAs, RBTs, and Clinic Operations Leaders.
- Manage $1.4M operating budget, driving 8% year-over-year savings through resource optimization.
- Launched provider outreach initiative, leading to a 12% increase in therapy referrals in Q1.
- Implemented clinical KPIs, improving patient access metrics by 72% and reducing appointment lead time!
Regional Practice Operations Manager
Indiana University Health
Lafayette, IN, USA
03.2023 - 11.2024
- Directed operations across 4 specialties (Endocrinology, Dermatology, Allergy, & Cardiology), managing 27+ clinical/admin staff.
- Created and implemented annual budgets; realized 10% reduction in operational overhead through efficiency efforts.
- Introduced patient engagement initiatives that increased patient satisfaction scores by 8% within the first year.
- Streamlined scheduling and workflows, improving provider productivity by 11% and reducing no-show rates by 14%.
Practice Operations Leader
Indiana University Health
Indianapolis, IN, USA
05.2020 - 03.2023
- Oversaw clinical operations for Cardiology, Rheumatology, Endocrinology, and Diabetes Education across multiple locations.
- Partnered with medical directors to align goals with enterprise KPIs, achieving 20% improvement in throughput time.
Master Data Manager
United Health Group
Indianapolis, IN, USA
05.2018 - 05.2020
- Directed 36 analysts responsible for executing master data strategy across claims and benefits call center platforms.
- Oversaw migration of 85% of users to the Facets system, enhancing data integrity and processing speed.
- Introduced predictive analytics that reduced data-related service issues by 22%.
- Collaborated with IT and compliance teams to standardize data governance across 5 business units.
- Led monthly financial close process, ensuring timely and accurate reporting of financial results.
Data Analyst Manager
Ascension Health
Indianapolis, IN, USA
07.2012 - 05.2018
- Managed a department of 77 staff (analysts, supervisors, and ops specialists) supporting supply chain operations.
- Delivered analytics that led to $1.2M in annual supply chain savings through strategic sourcing decisions.
- Boosted ERP data integrity to 98% compliance via process controls and continuous audits.
- Provided strategic insights to support global supply chain operations.
- Streamlined accounts payable and receivable processes, improving cash flow management efficiency.
- Developed and implemented accounting policies to enhance compliance with regulatory standards.
Operations Team Lead
Hewlett-Packard
Indianapolis, IN, USA
06.2010 - 07.2012
- Managed 18 warehouse associates, overseeing fulfillment, system support, and logistics operations.
- Resolved system downtime using SAP and .NET, reducing technical interruptions by 25%.
- Developed team scorecards and training programs, improving performance by 30% within 6 months.
Education
Master of Science - Nursing
Herzing University
Indianapolis, IN, USA12-2027
PhD - Organizational Leadership
Indiana Wesleyan University
Indianapolis, IN, USA12-2026
MBA - Applied Management
Indiana Wesleyan University
Indianapolis, IN, USA08-2015
Bachelor of Science - Economics
Bowen University
Indianapolis, IN04-2011
Skills
- Strategic Operations
- Multi-Site Practice Management
- Provider & Physician Relations
- Budgeting & Cost Optimization
- Supply Chain Management
- Patient Experience Leadership
- Quality & Safety Initiatives
- EHR & RCM Optimization
- Data Governance and Compliance
- Advanced Analytics
- Master Data Management
- Microsoft Office
- PeopleSoft
- Business Intelligence
- SAP Data Intelligence
- Microsoft SQL Server
- Amazon Web Services
- Provider Management
- Health and safety compliance
Certification
- CITI Program: Social and Behavioral Research | 2023 – 2027
- Annual Research: Conference Presenter | 2023
Timeline
Center Operations Manager
Hope Bridge
11.2024 - Current
Regional Practice Operations Manager
Indiana University Health
03.2023 - 11.2024
Practice Operations Leader
Indiana University Health
05.2020 - 03.2023
Master Data Manager
United Health Group
05.2018 - 05.2020
Data Analyst Manager
Ascension Health
07.2012 - 05.2018
Operations Team Lead
Hewlett-Packard
06.2010 - 07.2012
MBA - Applied Management
Indiana Wesleyan University
Master of Science - Nursing
Herzing University
PhD - Organizational Leadership
Indiana Wesleyan University
Bachelor of Science - Economics
Bowen University