Om Sewak
Project Manager
Nagpur
Summary
- About 11+ years of progressive experience in Information Technology with emphasis on leading cross functional project teams
- Proficient in implementing Agile Frameworks - Scrum and Kanban for efficient delivery of projects including effective execution of Scrum events - Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Backlog Grooming etc
- Highly effective in playing the roles of Project Manager and Scrum Master to ensure quality and schedule of the projects being delivered
- Involved in Scope Management, Risk Management, Schedule Management/Client Management, Progress Tracking, Quality Management, Resource Management, Communication Management, Stakeholder Management
- Ensured proper delivery of projects and client satisfaction by seeing them through all stages - Initiation through Closure
- Developed and initiated projects, managed costs and monitored performance.
- Developed project plans identifying key issues, approaches and performance metrics.
- Good exposure in handling T&M and Fixed Price projects
- Handled multiple cross functional teams of different sizes ranging from 5 to 60
- Experience in handling entire project initiatives from initiation, strategic planning, execution, monitoring through set parameters/KPIs and closure
- Expertise in defining end to end support processes functioning 24x7 with focus on efficiently handling client requests with least turn around time
- Proficient in establishing Scrum Framework even in teams working remotely through proper coaching, mentoring and communication
- Effective project reporting by proper KPI tracking to keep relevant stakeholders on the same page
- Focused on proactive tracking of set parameters and identifying risks and opportunities and defining the associated actions to address the same
Overview
11
11
years of professional experience
7
7
years of post-secondary education
6
6
Certifications
Work History
Project Manager
TransformHub
Pune
05.2022 - Current
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Organized internal audits and led efforts to determine and remedy deficiencies.
- Developed project plans identifying key issues, approaches and performance metrics.
- Successfully planned and coordinated ISO 9001 certification for the company ensuring all the defined controls are adhered to along with all the deficiencies identified during audits are resolved for successful execution of external audits.
Scrum Master
Capgemini
Pune
05.2021 - 05.2022
- Led sprint reviews and planning meetings to promote full team engagement.
- Anticipated impediments to team delivery involving cultural barriers and logistical challenges for a team that was working remotely full time.
- The project domain was Cryptocurrency - Since this was a completely new domain for all the team members, I encouraged and supported the team to focus on what needs to be done working closely with the team and client to ensure quality deliverables exceeding client's expectations.
- Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
- Developed project plans identifying key issues, approaches and performance metrics.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
- Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Managed large remote project team in Agile environment, realizing success through application of Agile methodologies and exceptional leadership skills.
- Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
QA Manager
1Rivet
Valsad
08.2016 - 05.2021
- Managed and lead the QA team in planning, execution, and reporting of user acceptance testing activities to ensure that the results of a complex enterprise software using a combination of Agile & iterative methodologies are in line with the defined customer goals.
- Managed 8/10 project teams in Agile environment, realizing success through application of Agile methodologies and exceptional leadership skills.
- Developed project plans identifying key issues, approaches and performance metrics.
- Provided overall guidance and develop specific quality assurance strategy/plan for specific projects as per the business and project requirements and client expectations
- Mentored and coached the team members in the efficient planning and execution of the testing plans
- Handled internships being conducted in the company by proper training plans and involving all the team members to encourage mentorship and teach coaching skills to all
- Oversaw end to end testing of all types of applications including Web, Mobile and Desktop and develop continuous reporting mechanisms and gather customer feedbacks
- Worked closely with all the relevant stakeholders (internal and external) to build the quality assurance plans and ensure everyone is on the same page on day to day activities planned and while they are being executed
- Developed and initiated projects, managed costs and monitored performance through set parameters or KPIs
- Drove team success through shared vision and recognition of quality performance.
Support Lead
DelaPlex Software
Nagpur
12.2011 - 05.2016
- Established and setup 24x7, 365 days Technical Support and Quality Assurance for large complex product.
- Trained and groomed the team, defined the processes and strategies for providing efficient end to end customer support
Interfaced effectively with all levels of organization and external customers. - Produced and maintained consistent product documentation.
Creating and maintaining all client requests using relevant systems and tools - Identified and tracked defects with JIRA and supported developers in resolving problems by completing additional tests.
- Collaborated with developers and clients to stay current on product features and intended functionality.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks wherever needed
- Engaged end users and answered questions through various means on communication.
- Documented all transactions and support interactions in system for future reference and addition to knowledge base for continuous improvement.
- Played the role of Scrum Master and Project Manager in a couple of medium to large size projects, wherein I took care of the all the aspects of the project from conceptualization, planning, execution, monitoring and control to closure.
- Established and ensured smooth implementation of Scrum Framework and efficient execution of Scrum ceremonies i.e Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective and Backlog refinement.
- Developed project management roadmap to define project objectives, timelines and milestones.
Education
Bachelor of Science - Electronics And Telecommunication
St. Vincent Pallotti College of Engg And Tech
Nagpur 06.2005 - 04.2012
Skills
Project planning and development
Project Management
Change Management
Scrum and Kanban
Client Management
Quality Assurance
Project Management Tools
Project Reporting
Risk Management
Resource Management
Communication
Leadership
Coaching and Mentoring
Process Implementation
Certification
Agile Scrum Master
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Growth through Commitment
Timeline
Project Manager
TransformHub
05.2022 - Current
Scrum Master
Capgemini
05.2021 - 05.2022
Agile Scrum Master
12-2019
PRINCE2 - Practioner
12-2019
PRINCE2 - Foundation
12-2019
ISTQB - Advanced Test Analyst
09-2018
ISTQB - Agile Tester
02-2018
ISTQB - Software Testing Foundation
05-2017
QA Manager
1Rivet
08.2016 - 05.2021
Support Lead
DelaPlex Software
12.2011 - 05.2016
Bachelor of Science - Electronics And Telecommunication
St. Vincent Pallotti College of Engg And Tech
06.2005 - 04.2012