Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Hi, I’m
Omar Quadri
Onboarding Specialist
Hyderabad
Summary
Overview
3
years of professional experience
4
years of post-secondary education
Work History
Syra HealthHyderabad
Onboarding Specialist
01.2022 - Current
Job overview
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Completed human resource operational requirements by scheduling and assigning employees.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
- Minimized process lags through strategic sourcing.
AmazonHyderabad
Technical Customer Service Representative
10.2018 - 06.2021
Job overview
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Provided primary customer support to internal and external customers.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Recommended products to customers, thoroughly explaining details.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Increased sales by offering advice on purchases and promoting additional products.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Built relationships with customers using strong persuasion and active listening skills.
Education
Prof G. Ram Reddy Centre For Distance EducationHyderabad, India
BBA from Sales And Marketing Education
10.2020 - Current
University Overview
Sultan Ul Uloom Junior CollegeHyderabad, India
from Science And Mathematics
05.2014 - 05.2016
University Overview
Skills
Talent management
Timeline
Onboarding Specialist
Syra Health
01.2022 - Current
Prof G. Ram Reddy Centre For Distance Education
BBA from Sales And Marketing Education
10.2020 - Current
Technical Customer Service Representative
Amazon
10.2018 - 06.2021
Sultan Ul Uloom Junior College
from Science And Mathematics
05.2014 - 05.2016
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