OMER SHARIFF

AWS Trust & Safety
Abuse Investigation & Prevention Team focuses on scenarios where AWS hosted resources negatively impact third parties on the Internet. Abuse Investigation & Prevention acts as the first line of defense for AWS by analyzing trends and reporting findings to AWS service teams as needed. In short, we are known as the Security Team who prevents other Abusive activities for the
Resources, Contents and the Websites that are been hosted using AWS Platform

Role Specific Responsibilities

• Communicate recommended business continuity preparations and controls, including deficiencies, to business units and continuously evaluate
  communication security, data vulnerability, business continuity and compliance risks
• Identifying the Intrusion Attempt attacks generating from AWS IP, and ensuring that logs are read through thoroughly to prevent further unauthorized activity.
• Collaborate with business partners, platform,& product SMEs to communicate security risks and devise security solutions as per Amazon’s
  security standards.
• Clearly document and define risks and potential impacts along with the statistical probability of such an event and identify systems affected by the
  defined risk.
• Engaging legal Teams to understand each country Laws, policies, and ensuring necessary decisions are made before actioning highly sensitive contents.
• Perform checks on the reported content and analyze websites that are claimed by the reporter to be a Spam, Phishing or Malware.
• Verify & prioritize incoming abuse reports which are against the Amazon’s Acceptable Use Policy (AUP).
  Assess and understand the current cloud security posture and future architecture to avoid potential compromise of the resources
• Develop security and privacy related artifacts within project teams through active collaboration.
• Provide risk analysis of Information systems including vulnerability assessment, an assessment of regulatory compliance and gap analysis on
  AWS.
• Documenting Root cause analysis (RCA) to implement solutions for potential high impacting issues.

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and exceed sales quotas. Reliable and driven, with strong time management and prioritization abilities. Expert in customer service principles who has mastered customer retention and can create processes to improve this key metric. Strategic communicator who thinks on his feet to deal with issues efficiently and effectively.

Role Specific Responsibilities :

• Check for vulnerabilities and maintaining working knowledge of advanced security threats to avoid dynamic IT risks
• Assisted in planning several large system software and the Enterprise system products in determining priorities and methods to meet user needs that
  relate to IT Security.
• Utilized HP Service Manager daily to meet SLA's
• Auditing the cases where supervisor intervention is required for giving an approval in critical scenarios.
• Enforce risk mitigation controls at administrative level by collaborating with Operations and Process SMEs
• Train the process SMEs on security measures and sharing best practices that contributes to strategic risk management.
• Generating revenue by making minimum of $2000+ worth sales every month