Dedicated and customer-focused professional with 12 years of experience in providing exceptional support and service to clients. Proficient in handling diverse customer inquiries, resolving issues efficiently, and ensuring customer satisfaction. Skilled in utilizing CRM systems, ticketing platforms, and communication tools to streamline processes and enhance service delivery. Adept at building rapport with customers, understanding their needs, and delivering personalized solutions. Proven ability to thrive in fast-paced environments while maintaining a positive attitude and meeting performance targets.
Also handle Pune branch for 6 months for new setup.
Also handle ADMIN work from April 2010 to 30th June, 2011
Staff Management
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