OMKAR BHOPLE
Pune
Summary
Dynamic Senior Network Security Engineer with extensive experience at Empower, excelling in Palo Alto Firewall management and cloud security solutions. Proven track record in enhancing network reliability and compliance, while fostering customer-centric innovations. Adept at project management and technical support, driving significant improvements in security protocols and operational metrics.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Network Security Engineer
Empower
Bangalore
07.2022 - Current
- Directed enforcement of customized security protocols based on business demands.
- Additionally, working on information security risk and compliance management, security project Salesforce management, security policy management, and other security practices.
- Executed management of Palo Alto firewalls via PuTTY and SecureCRT CLI.
- Collaborated in creating new security operations policies on AWS.
- Produced and maintained comprehensive reports for evaluating Key Performance Indicators over weekly and monthly periods.
- Firmware upgrade, clustering, SSL certificate-related issues, URL translations, HTTP, HTTPS, TCP proxy, L4–TCP, DSR, parameter protection, URL protection.
- Analyze network flow data for anomalies and detect malicious network activity.
- Worked on Access Control, Form and Basic Authentication, and Single Sign-On with integrations into LDAP and RADIUS.
- Application Delivery – Load Balancing, Caching and Compression, SSL Offloading, Rate Control.
- Collaborated with product teams to innovate customer-centric solutions.
Senior Associate – Projects
Cognizant
Bangalore
10.2021 - 06.2022
- Synchronized team efforts to enhance firewall efficacy within Microsoft Azure platform using Palo Alto and Barracuda.
- Cooperated with the Security Operations team in managing and resolving security-related issues promptly.
- Executed comprehensive diagnoses for firewall issues to maintain secure networks.
- Achieved increased network reliability through Active/Standby settings for various firewalls.
- Evaluated customer request against technical data to perform RCA and uncover reasons for outages.
- Provided timely updates to customers, ensuring adherence to SLAs for the Focus and Focus Plus programs.
System Engineer/ TAC Engineer
iOPEX Technologies
Bangalore
08.2019 - 09.2021
- Handled network issues and provided remote technical support for NAM and EMEA customers over phone/email on Palo Alto Next-Generation Firewall.
- Maximized team productivity by emphasizing customer satisfaction in technical support.
- Managed security services through User Visibility and Control.
- Resolved firewall concerns encompassing URL filtering and security policies.
- Implemented ACC for comprehensive monitoring of app usage.
- Certificate management.
- IPsec / SSL VPN.
- Global Protect.
- Security Policy Control and Decryption.
- High availability setup.
- Management plane, data plane, and memory utilization issues.
- Conducted offline investigations of device logs to determine the root cause of reported issues.
- Diagnosed hardware issues and coordinated with teams for component replacements.
- Provided support in reducing security risks.
- Initiated escalations to engineering and development teams for newly identified bugs.
Network Engineer
Vodafone Group
Pune
12.2017 - 06.2019
- Implemented key configurations within network infrastructure.
- Engineer at Vodafone India Ltd, handling 2G, 3G, and 4G networks.
- Visible monitors IT infrastructure through HP Service Manager ensuring immediate necessary actions during failures.
- Solve the problems related to IT infrastructure in line with the SLA.
- Troubleshooting LAN and WAN-related queries.
- Troubleshooting of HP, Cisco routers, and switches.
- Communicate with HP Enterprise engineers regarding the capacity of network equipment so that necessary cabling and hardware changes can be made to ensure port availability.
- I worked on Ericsson and Nokia Technologies.
- Ping traceroutes of MUB, IUB, and RNC.
- Performed activities on BSC, RNC, and LTE.
Associate
Idea Cellular Limited
Pune
12.2015 - 12.2017
- Provided L1/L2 support at Idea Cellular Ltd for 2 years in 2G, 3G, and 4G networks.
- Monitored network and responded to outages.
- Managed and resolved incidents by prioritization levels ranging from critical (P1) to low-priority (P5).
- Implemented strategic adjustments to improve operational metrics through change management.
- Managed faults on 2G, 3G, and 4G networks.
- Maintaining ERICSSON BSC, RNC data of the cluster.
- Assessed operational status of calls across all sectors.
Education
Bachelor's - Electronics and telecommunication
Savitribai Phule Pune University
Pune, India06.2015
HSC - Science
NMV HighSchool And Jr College
Pune, India06-2011
SSC - Science Education
NESR
Pune06-2009
Skills
- Palo Alto Firewall
- Tools: Jira, Pants, Wireshark, Putty, SecureCRT, Marvin
- AWS
- Microsoft Azure
- Cloud computing
- Project management
- Customer-centric solutions
- Firewall management/configuration
- Network security
- Technical support
- Network troubleshooting
Websites
Languages
- English, expert
- Marathi, expert
- Hindi, expert
Certification
- Palo Alto Networks Certified Network Security Engineer
- CCNA
- AWS
Timeline
Senior Network Security Engineer
Empower
07.2022 - Current
Senior Associate – Projects
Cognizant
10.2021 - 06.2022
System Engineer/ TAC Engineer
iOPEX Technologies
08.2019 - 09.2021
Network Engineer
Vodafone Group
12.2017 - 06.2019
Associate
Idea Cellular Limited
12.2015 - 12.2017
Bachelor's - Electronics and telecommunication
Savitribai Phule Pune University
HSC - Science
NMV HighSchool And Jr College
SSC - Science Education
NESR
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