Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Hi, I’m

Omkar Karne

Mumbai
Omkar Karne

Summary

Mechanical Engineer with 5 years of experience in logistics operations, project management, and client services. Up-skilled through an eMDP from IIM Kozhikode to build advanced supply chain expertise. Proven track record in resolving operational issues, ensuring SLA compliance, leading business reviews, and optimizing end-to-end supply chain performance. Skilled in WMS tools, performance analytics, stakeholder management, and effective communication.

Overview

5
years of professional experience
3
Certifications
3
Languages

Work History

Delhivery Private Limited
Mumbai

Senior Associate - Operational Support
07.2024 - Current

Job overview

  • Manage end-to-end operations for 8 diverse client accounts across D2C and B2B segments, ensuring consistent service delivery and high client satisfaction.
  • Serve as the primary point of contact for clients and internal teams to ensure smooth coordination and service execution.
  • Achieved 93%+ SLA adherence month-on-month through KPI tracking, bottleneck resolution, and timely corrective actions.
  • Track Dispatch to Delivery and warehousing performance to ensure on-time deliveries and adherence to SLAs.
  • Use WMS/TMS tools and internal systems to streamline workflows, automate tasks, and improve operational accuracy.
  • Identify bottlenecks, conduct RCA, implement corrective actions, and maintain/update SOPs to prevent recurrence.
  • Monitor SLA metrics for inventory management, inbound, outbound, RTO, and RTV operations; prepare and share detailed dashboards with clients.
  • Lead MBR meetings, present logistics KPIs, and drive data-backed corrective actions and process improvements.

ZetaCADD Engineering Services, Ahmedabad
Ahmedabad

Senior Engineer
05.2023 - 06.2024

Job overview

  • Built relationships with UK clients to understand their design requirements, translating them into successful engineering solutions.
  • Maintained strong communication with 3 different clients, providing regular updates, addressing concerns, and ensuring client satisfaction.
  • Lead, manage and prioritize multiple design projects simultaneously, from initial concept to final execution, ensuring that all projects are completed within the given deadlines.
  • Provide leadership and guidance to a team of two individuals to coordinate and delegate tasks effectively to optimize team efficiency and maximize output.

Godrej and Boyce Ltd
Mumbai

Senior System Engineer
12.2020 - 04.2023

Job overview

  • Integrated the digitization software (iX) for the kitchen and wardrobe SKUs of Godrej Interio.
  • Worked with cross-functional teams to define and execute project deliverables in accordance with our internal customer’s requirements.
  • Outlining the project's progression for every stakeholder.
  • Maintaining a record of every project activity to ensure that deadlines are met.
  • Understanding operations carried out at manufacturing plants and ensuring all processes are considered during the implementation of the project.
  • Performed root cause analysis (RCA) to identify project bottlenecks and implement effective solutions.
  • A reduction of production time by 20% and material waste by 15% for kitchen SKUs was achieved through process enhancement through software implementation.

Education

Indian Institute of Management
Kozhikode

Management Development Program from Advanced Supply Chain Management & Role of Analytics
12.2024

Bharti Vidyapeeth College of Engineering
Mumbai

Bachelor of Engineering from Mechanical Engineering
12.2020

V.G. Vaze College (Kelkar College)
Mumbai

Higher Secondary Certificate from Science Education
05.2016

Holy Cross English High School
Mumbai

Second School Certificate
03.2014

Skills

Certification

Operations Management Certification – IIM Bangalore

Accomplishments

Recognized by Blendjet’s Director of International Growth with a Certificate of Appreciation for exceptional service in warehousing and order fulfillment.

Timeline

Senior Associate - Operational Support

Delhivery Private Limited
07.2024 - Current

Senior Engineer

ZetaCADD Engineering Services, Ahmedabad
05.2023 - 06.2024

Senior System Engineer

Godrej and Boyce Ltd
12.2020 - 04.2023

Indian Institute of Management

Management Development Program from Advanced Supply Chain Management & Role of Analytics

V.G. Vaze College (Kelkar College)

Higher Secondary Certificate from Science Education

Holy Cross English High School

Second School Certificate

Bharti Vidyapeeth College of Engineering

Bachelor of Engineering from Mechanical Engineering

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Omkar Karne