Summary
Work History
Education
Skills
Accomplishments
Extracurricular Activities
Hobbies and Interests
Projects
Personal Information
Activities
Timeline
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Omkar Manoj Avghade

Omkar Manoj Avghade

satara

Summary

Dynamic Technical Customer Support Engineer with a proven track record at ACME INFOVISION PVT LTD, excelling in network troubleshooting and remote software installation. Adept at resolving complex issues and enhancing customer satisfaction through effective communication and problem-solving skills. Committed to delivering exceptional support and fostering strong client relationships.

Work History

Technical Customer Support Engineer

ACME INFOVISION PVT LTD
SATARA
10.2024 - 03.2025
  • Provided technical support for software and hardware issues to clients.
  • Assisted in troubleshooting network connectivity problems for users.
  • Maintained knowledge of company products to deliver informed assistance.
  • Provided technical customer support to customers via phone, email and chat.
  • Installed applications on users' computers remotely.

Education

B.Tech - computer science and engineering

Karmaveer bhaurao patil college of engineering
satara
01.2024

HSC -

Yashwantaro chavan institute of science
satara
01.2020

SSC -

Bharat English medium school
satara
01.2018

Skills

  • Technical support
  • Network troubleshooting
  • Remote installation
  • Software configuration
  • Product knowledge
  • Customer relationship management
  • Problem resolution
  • User training
  • Documentation management
  • Communication skills
  • Time management
  • Software installation
  • Application support
  • System configuration

Accomplishments

  • 1st rank in interzonal chess tournament
  • 1st rank in group discussion

Extracurricular Activities

Essay writing Group discussion

Hobbies and Interests

  • Playing chess
  • Travelling
  • Listening to music

Projects

Hotel Management System using Core Java (Swing and AWT), SQL, Created a Java Project entitled 'Hotel Management System'. It is a hotel software solution that keeps operations flowing. It is built in Java programming language with the help of NetBeans IDE. It can be used to manage activities like storing customer details, employee details, rooms information, booking rooms of two different types and checkout functionalities etc.

Personal Information

  • Date of Birth: 02/27/02
  • Gender: Male
  • Marital Status: Married

Activities

  • Chess competition
  • Bike racing

Timeline

Technical Customer Support Engineer

ACME INFOVISION PVT LTD
10.2024 - 03.2025

B.Tech - computer science and engineering

Karmaveer bhaurao patil college of engineering

HSC -

Yashwantaro chavan institute of science

SSC -

Bharat English medium school
Omkar Manoj Avghade