OMKAR MISHRA

Learning & Talent Development Professional experienced in driving enterprise learning strategies and leadership development. Delivered high-impact capability building initiatives through effective training needs analysis, program design, and optimisation of learning management systems. Focused on creating scalable, data-driven learning ecosystems aligned with business needs and enhancing operational efficiency through data analysis and stakeholder engagement.

• Certified L&D Professional (CLDP), AON Consulting
• Certified Six Sigma Green belt professional, Henry Harvin
• Certified in Fundamentals of Project Management, Novartis Learning Institute

• Led the development of an Agentic AI solution project to automate release note analysis and dynamically update learning contents across platforms, improving content accuracy and reducing manual effort.
• Designed and implemented enterprise-wide capability building programs through a Delivery Quality Enhancement Plan curriculum, driving standardized learning across multiple Member Firms.
• Architected role-based learning journeys on Learning Experience Platforms (LXP) using delivery-centric and people-centric capability frameworks, enabling personalized and scalable learning pathways.
• Developed and executed multi-level learning journeys for Cloud Services business units, aligned to proficiency tiers (Basic, Intermediate, Advanced, Thought Leader) and driven by structured training needs analysis.
• Delivered blended learning ecosystems integrating pre-assessments, instructor-led training, eLearning, projects, and post-assessments, achieving 64% completion rates and 4.6/5 learner satisfaction.
• Designed and deployed tiered Leadership and Managerial Development Programs (LDP/MDP), leveraging talent assessments and manager nominations to strengthen leadership pipelines across business units.
• Launched the 'LEX Gurukul' initiative, enabling peer-to-peer knowledge sharing at scale; recognized as a best practice and adopted across regions and global teams.
• Established data-driven learning analytics capabilities using Power BI, standardizing metrics such as learning consumption, learning effectiveness index, and trainer performance.
• Implemented ServiceNow-based governance framework for L&D operations, streamlining training requests and employee queries while improving SLA adherence and operational efficiency.
• Introduced structured budget tracking and governance mechanisms for learning investments, enabling better visibility into certification spend and optimizing allocation of learning resources.