Omprakash Saran

Sr. QA Engineering Manager

Adidas

12.2020 - Current

→ Engineering Manager [Tech Lead] for the Payment, Availability, and Fulfillment capabilities within the e-commerce group. Managing a globally distributed QA team with a strong focus on automation and process efficiency.
→ Work closely with Product Management to define requirements and use cases, and partner with Dev and UX teams to align user story requirements and suggest application design and feature improvements.
→ Effectively managing expectations and communicating with diverse stakeholders, including senior leadership, product owners, and business teams, to ensure alignment and clarity.
→ Providing regular updates on QA activities, progress, and challenges to ensure transparency and alignment at the product level.
→ Orchestrated the integration of an AI-based test reporting portal into automated testing frameworks, reducing regression testing analysis time by 70% and improving early defect detection.
→ Reduced production deployment time by 50% by integrating a sanity test within the release pipeline.
→ Implemented in-sprint automation to optimize deployment time by adding test cases to the regression suite, ensuring seamless code transitions across staging and production environments.
→ Conducted extensive performance testing to validate latency improvements from Redis and Akamai caching, while enhancing service security by integrating the Akamai security layer to mitigate bot attacks.
→ Implemented a real-time monitoring system, reducing defect rates by 25% through early detection and corrective actions based on log analysis, in collaboration with the SRE team.
Leading the performance testing strategy at the product level using tools like NeoLoad and K6, every new service undergoes testing to identify potential observations by monitoring in Instana and Grafana.
→ Coordinated SIT and UAT end-to-end testing for various payment methods and payment service provider rollouts across .com and mobile platforms (iOS and Android).
→ Performed planning and execution, defect reporting, and fix verification using manual techniques to have test plans in place and executed according to our release schedules
→ Created, designed, and executed test strategies, including writing test plans, test cases, and test scenarios.
→ Actively involved as an individual contributor to investigate the complicated issues to do RCA via client application/server log analysis in the production environment
→ Coordinated all Scrum ceremonies, including sprint planning, daily standups, retrospectives, sprint demos, story grooming, and release planning. Also involved in hiring, team building, and mentoring
→ Expertise in BigData project with analytics framework testing.
Implemented the See TestAutomation (Appium) framework to verify each action of the analytics SDK, and also automated the analytics web portal via Selenium libraries.
Implemented a page object and REST API combined automation framework using Rest Assured and Cucumber (BDD) with Selenium.
Environment setup for the analytics receiver server, clustering and testing on the AWS cloud, high availability (HA), and load balancing architecture. Verified the uploaded data at the AWS end in EC2, S3, and CloudWatch.
Analysis of receiver-side events upload for each and every interval (from Kafka boom files) using HDFS commands.
Expertise in mobile device and application testing for both iOS and Android.
Tested REST API SDK calls via JMeter and SoapUI (performance testing).
Expertise in client- and server-side log analysis for each component with deep knowledge.
Verified the order flow and its different payment statuses at SFCC BM and order processing in IBM Sterling for different regions and country rollouts.
Work closely with the SAP GBS validation team to verify SO and RO order status at the SAP end for different orders.
Processed settlement files from SFTP via Bizagi to be available in XML format for the SAP system.
Staffed and managed a distributed team of QA professionals responsible for verifying payments and its end-to-end flow, mentoring new QEs starting from hiring, onboarding, performance evaluation, and coaching to grow and improve their technical skills.
Built a QA team in Tech Hub India from scratch and also set up QA best practices with an automation BDD framework using Selenium, which includes smoke, functional end-to-end, regression, and performance testing with SIT and UAT.
Implemented backend (microservices) REST Assured automation framework for different REST API calls, and it's integrated with the Jenkins pipeline.
Expertise in log analysis and service monitoring at Grafana, Kibana, and Instana for different order statuses, error exception logs, and microservice monitoring for different status codes.
Also, part of shifting QA left: implemented the PACT framework with the help of the dev team to reduce the early integration issues between different modules in the end-to-end flow, to reduce the cost of quality.
Implemented quality best practices via different KPIs, especially DDP and FTC in the eazyBI tool. Also, created an automation framework seed to use across Adidas.

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Sr. QA Engineering Manager

Principal QA Engineer

Consultant (Performance & Automation Testing)

QA Cum Developer

Test Engineer

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Sr. QA Engineering Manager

Principal QA Engineer

Consultant (Performance & Automation Testing)

QA Cum Developer

Test Engineer

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