OM PRAKASH SINGH
New Delhi
Summary
Results-oriented optical retail and sales professional with over 11 years of experience in eyewear sales, store operations, customer relationship management, team supervision, inventory control, optical dispensing, and corporate eye-testing camp coordination. Currently working as an Area Manager with My EYZ Healthcare Pvt. Ltd. in Delhi NCR, with a strong focus on sales growth, team performance, business development, operational excellence, and customer satisfaction.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Area Manager
My EYZ Healthcare Pvt. Ltd.
Delhi NCR
06.2026 - Current
- Manage and drive area-level sales performance for eyewear products and eye-testing services across assigned locations.
- Develop and execute sales strategies to achieve revenue targets, improve market coverage, and increase business growth.
- Lead, supervise, motivate, and monitor field and sales teams to ensure achievement of individual and team targets.
- Identify new business opportunities through corporate tie-ups, schools, factories, offices, and institutional eye-testing camps.
- Coordinate free eye check-up camps, including client communication, planning, team deployment, execution, and post-camp follow-up.
- Build and maintain strong relationships with corporate clients, institutional partners, customers, and key stakeholders.
- Monitor daily sales reports, team productivity, customer leads, conversions, and area-wise business performance.
- Ensure proper coordination of eye-testing, spectacle dispensing, product delivery, customer service, and complaint resolution.
- Conduct regular market visits to assess competition, customer requirements, sales opportunities, and service quality.
- Support recruitment, onboarding, training, and performance development of team members.
- Coordinate with senior management and internal departments to ensure smooth operations and timely achievement of business objectives.
Store Manager
Om Opticals
New Delhi
07.2025 - Current
- Managed retail optical store operations across a five-outlet chain located in Ghaziabad.
- Supervised sales, customer service, inventory, product display, staff scheduling, and daily store activities.
- Managed inbound and outbound stock, stock registers, and product availability.
- Trained new employees on customer handling, sales processes, product knowledge, and store policies.
- Monitored sales performance, customer footfall, daily sales reports, and operational compliance.
- Handled product-related concerns, returns, dispensing issues, and customer feedback to improve satisfaction.
- Maintained attractive product displays and ensured stores remained clean, organized, and presentable.
Counter Incharge
Lens Caravan (Weblens India Pvt. Ltd.)
New Delhi
05.2023 - 06.2025
- Managed hospital-based optical counter operations involving eyeglasses and sunglasses.
- Handled customer consultations, product sales, order coordination, and after-sales service.
- Maintained stock records, customer walk-in registers, and daily sales reports.
- Resolved product delivery, dispensing, troubleshooting, and return-related concerns.
- Ensured proper product presentation, customer feedback collection, and service quality.
Counter Incharge
Ben Franklin (Eyegear Optics India Pvt. Ltd.)
New Delhi
04.2021 - 02.2023
- Managed hospital-based optical counter operations and supported eyewear sales and customer service.
- Maintained product displays, stock records, customer registers, and daily sales reports.
- Handled customer requirements, product troubleshooting, returns, and post-delivery feedback.
- Focused on customer satisfaction, sales conversion, and smooth day-to-day counter operations.
Senior Sales Executive / Optical Specialist
Lenskart Solutions Pvt. Ltd.
New Delhi
05.2015 - 03.2021
- Provided sales and optical product consultation for eyeglasses, sunglasses, and contact lenses.
- Handled customer requirements, product selection, order coordination, and after-sales support.
- Managed area-wise product-related issues, returns, and customer complaints.
- Organized corporate eye-testing camps for brand promotion, customer acquisition, and sales generation.
- Built customer relationships and supported achievement of sales and service objectives.
Education
B.Sc. (Hons.) - Mathematics
Lalit Narayan Mithila University
DarbhangaI.Sc. (12th) - Biology with Additional Mathematics
Bihar Intermediate Education Council
PatnaMatriculation (10th) -
Bihar School Examination Board
PatnaSkills
- Area Sales Management Business Development Team Leadership Target Achievement Corporate Tie-ups Eye-Testing Camp Coordination Optical Retail Operations Eyewear Sales Inventory Management Customer Relationship Management Staff Training Sales Reporting Complaint Resolution Market Development
Personal Information
- Date of Birth: 1988-03-11
- Gender: Male
- Nationality: Indian
Certification
Optometry Certification – Skill India NSDC, New Delhi
LANGUAGES
Hindi – Native | English – Upper-Intermediate (B2) | Maithili – Proficient (C2)
Accomplishments
- Recognized as a member of the Millionaire’s Club for outstanding performance.
- Consistently received positive customer feedback for product knowledge, service quality, and customer handling.
DECLARATION
I hereby declare that the information provided above is true and correct to the best of my knowledge and belief.
Timeline
Area Manager
My EYZ Healthcare Pvt. Ltd.
06.2026 - Current
Store Manager
Om Opticals
07.2025 - Current
Counter Incharge
Lens Caravan (Weblens India Pvt. Ltd.)
05.2023 - 06.2025
Counter Incharge
Ben Franklin (Eyegear Optics India Pvt. Ltd.)
04.2021 - 02.2023
Senior Sales Executive / Optical Specialist
Lenskart Solutions Pvt. Ltd.
05.2015 - 03.2021
B.Sc. (Hons.) - Mathematics
Lalit Narayan Mithila University
I.Sc. (12th) - Biology with Additional Mathematics
Bihar Intermediate Education Council
Matriculation (10th) -
Bihar School Examination Board