ONKAR KESKAR
PUNE
Summary
Adept at installing network components, adding new lines and configuring components. Sets up, troubleshoots and optimizes peripheral devices. Proficient in updating software and hardware to meet performance demands.
Overview
2
2
years of professional experience
Work History
Technical Support Engineer
Raviraj Hitech Private Limited
PUNE
12.2022 - Current
- Identified, diagnosed and resolved hardware and software problems in a timely manner.
- Installed, configured and maintained hardware devices such as routers, switches, firewalls, modems and other network equipment.
- Implemented security measures to protect the organization's networks from unauthorized access.
- Tested network performance and optimized system availability, reliability and stability.
- Designed efficient LAN and WAN architectures for high-speed data transmission.
- Monitored network traffic to identify potential problems or security threats.
- Developed policies for proper use of the organization's IT resources.
- Performed maintenance tasks on servers, workstations and other related equipment.
- Provided technical support to users regarding networking issues.
- Configured routers, switches, firewalls, VPN appliances, based on customer requirements.
- Analyzed server log files to detect any anomalies or suspicious activities.
- Coordinated with vendors for troubleshooting hardware-related issues.
- Managed user accounts by setting up permissions according to their roles within the organization.
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
Technical Support Engineer
Antaraweb Technologies PVT LTD
PUNE
01.2022 - 12.2022
- Provided technical support to customers by troubleshooting and resolving hardware and software issues.
- Configured, maintained, and monitored computer systems for optimal performance.
- Installed and tested operating systems, applications, updates, patches, and service packs.
Education
Bachelor of Science - Computer Science
Vaidyanath Vidyalaya
Parali Vaidynath 03.2022
Skills
- Critical Thinking
- Technical Troubleshooting
- Teamwork and Collaboration
- Hardware Upgrades
- Network Operational Enhancements
- Issue Research
- Computer Security
- Problem-Solving
- Technical Documentation
Languages
Marathi
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Timeline
Technical Support Engineer
Raviraj Hitech Private Limited
12.2022 - Current
Technical Support Engineer
Antaraweb Technologies PVT LTD
01.2022 - 12.2022
Bachelor of Science - Computer Science
Vaidyanath Vidyalaya
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