Onkareshwar Singh
Senior Tech Advisor(Dell Social Media Process)
Pune
Summary
Accomplished Senior Tech Advisor at Concentrix, adept in providing unparalleled technical guidance and hardware/software support to Dell customers globally. Excelled in training new joiners, enhancing team performance through meticulous case analysis. Demonstrates exceptional teamwork and multitasking abilities, with a proven track record of self-motivation and management skills.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Senior Tech Advisor
Concentrix
Pune
09.2021 - Current
- Providing Tech Expertise and Communication as per Customer needs
- Training and Coaching to new joiners and Freshers.
- Analyzing and Scrubbing the case Report for Entire team
- Providing Hardware and Software Support Dell Customers Globally.
- Installing and Configuring Client Support Systems.
- Good Management Skill.
Education
Bachelor of Science - Information Technology
Kuvempu University
04.2001 -
GNIIT - Software Engineering
NIIT
Kolkata 04.2001 - 05.2015
Skills
Technical guidance
HelpDesk support
Teamwork
Multitasking
Self motivation
Certification
Azure 900&104
Timeline
Azure 900&104
06-2024
Senior Tech Advisor
Concentrix
09.2021 - Current
Basic Hard and Networking
11-2009
Bachelor of Science - Information Technology
Kuvempu University
04.2001 -
GNIIT - Software Engineering
NIIT
04.2001 - 05.2015
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