P Hemanth Kumar
Operations and Merchandising
Chennai
Summary
Merchandiser knowledgeable about products and eye-catching display strategies. Organized, hardworking and focused on driving sales through optimized merchandising. Proven success in planning and multitasking to accomplish challenging targets.
Hands on experience in multi format store operations.
Skills in New Business Opportunities, Vendor Management, Customer Experience.
Overview
24
24
years of professional experience
Work History
AGM, Store Operations & Merchandising
Reliance Retail Limited
5 2019 - Current
- Achieve Budgetted Result
- Profitability of the Stores
- Ensure Key deliverables in Online & Offline B2B and B2C Business.
- Rationalise Inventory and Optimise Cost
- Managed multiple tasks simultaneously while prioritizing effectively to meet tight deadlines
- Streamlined product ordering process by analyzing sales trends and adjusting orders accordingly for optimal inventory levels.
Chief Manager - Operations
Spencer's Retail Limited
12.2014 - 04.2019
- Drive Profitability of the Region comprising 23 Multi Format Stores
- Achievement of Budgeted Sales and Operational Expenses.
- Drive for Green in Business Process and Food Safety Audit
- Addition of New Trading Area for the Region.
Store Manager
Fiora Hyper Market Limited (A TATA Enterprise, Star Bazaar)
03.2013 - 12.2014
- Steer business of around 50 crores p.a in a 45000 sqft store
- Team size : 200
- Boost top line sales, manage P& L and other business objectives
- Lead cross functional team and ensure execution of the area strategic plan
- Undertake initiatives for recruitment & development of manpower
- Make interventions on merchandise mix display and execute area marketing plans.
Assistant Unit Head
Future Value Retail Limited-Big Bazaar
03.2011 - 02.2013
- Responsible for Sales, Merchandising and Operations of 142000 sqft
- Stand Alone Family Centre
- Team Size: 400
- Attain "Green" score in Business Process and Quality Audits
- Ensure 95% availability in Top Articles
- Drive and Implement BTL activities and Visibility plans.
State Head - Merchandising
Reliance Retail Limited
11.2006 - 03.2011
- Planning and developing range of products that delivers sales and profit targets.
- Analyse Sales Trends to anticipate future product needs.
- Monitor stock movement and initiate stock transfers, markdown, promotions etc
- Ascertain the right pricing and promotions basis the market feedback
- Optimize space within the store, track & drive sales
- Compliment in VM activities/ executions
Branch Sales Manager
ICICI Bank Limited
- 11.2006
- Manage 6 Direct Marketing Agents and I-Direct Store with turnover of 40 crores p.a
- Team Size : 200
- Ensure high standards of customer experience and lowest Turn Around Time for Disbursals of loans.
- Recruit, Retain and Manage team of Backend and Frontend staff
- Plan and Implement BTL activities for Lead Generation
Area Executive
ITC Ltd
04.2002 - 05.2005
- Achieve Trade Marketing Plan for the given territory
- Ensure desired Distribution Width and Depth
- Targeted Visibility levels for the products are achieved and maintained.
Customer Service Coordinator (TSI)
Hindustan Lever Limited
05.2000 - 04.2002
- Achieve Primary and Secondary Targets
- To achieve targeted Distribution Parameters in the Outlets
- Manage the Channel Partners and maximise the Primary for the company
Education
MBA - Marketing Management And Research
Velammal College of Management And Computer Studies, University of Madras
Chennai, India 04.2001 - 04.2000
Associate Member of Insurance Institute of India - undefined
Mumbai
Bachelor of Commerce - undefined
Annamalai University
Skills
Store Operations Grocery Online and Offline
Merchandising – Product Mix and Vendor Management
Driving Profitability
Managing Customer Experience
Recruitment and Training of Staff
New Business Development
Sales Support
Store maintenance
Inventory Control
Customer service excellence
Multitasking Abilities
Adaptable and Flexible
Critical Thinking
Effective Communication
Passportnumber
J1465633
Maritalstatus
Married
Personal Information
- Date of Birth: 12/10/76
- Gender: Male
- Nationality: Indian
Languages
English
Advanced (C1)
Hindi
Upper intermediate (B2)
Tamil
Intermediate (B1)
Telugu
Elementary (A2)
Affiliations
Associate Member in Insurance Institute of India
Treasurer in a Spiritual Body
Member in Tamil Nadu Bakery Federation
Interests
Volunteering in Social activities
Timeline
Chief Manager - Operations
Spencer's Retail Limited
12.2014 - 04.2019
Store Manager
Fiora Hyper Market Limited (A TATA Enterprise, Star Bazaar)
03.2013 - 12.2014
Assistant Unit Head
Future Value Retail Limited-Big Bazaar
03.2011 - 02.2013
State Head - Merchandising
Reliance Retail Limited
11.2006 - 03.2011
Area Executive
ITC Ltd
04.2002 - 05.2005
MBA - Marketing Management And Research
Velammal College of Management And Computer Studies, University of Madras
04.2001 - 04.2000
Customer Service Coordinator (TSI)
Hindustan Lever Limited
05.2000 - 04.2002
AGM, Store Operations & Merchandising
Reliance Retail Limited
5 2019 - Current
Branch Sales Manager
ICICI Bank Limited
- 11.2006
Associate Member of Insurance Institute of India - undefined
Mumbai
Bachelor of Commerce - undefined
Annamalai University
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