PADMA ABHILASH
Summary
Management consultant with expertise in business operations compliance and standard procedures. Proven strategic leader and problem-solver with a track record of enhancing productivity across various industries. Skilled in strategic planning, project management, and team leadership, with strengths in analytical problem-solving and effective communication. Achievements include streamlining operations and implementing management strategies that drive results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations & Process Management Specialist
Dr. Reddy's Laboratories (Payroll: Fidelis Technology Services Pvt Ltd)
Hyderabad
03.2025 - Current
- Analyze operational data to identify trends, discrepancies, ensure data accuracy, and support business decision-making.
- Collect, compile, reconcile, and maintain large datasets from multiple sources to ensure compliance with business rules and contractual requirements.
- Generate, review, and distribute operational reports, dashboards, and performance metrics using advanced MS Excel functions including Pivot Tables, VLookup/XLookup, and data analysis tools.
- Collaborate with internal stakeholders, business terms, vendors, and clients to resolve reconciliation issues, data discrepancies, and operational concerns.
Associate Team Lead
AMPS India Private Limited
Hyderabad
10.2020 - 03.2025
- Led quality assurance and process improvement initiatives across healthcare operations, ensuring compliance with client requirements, regulatory standards, and business objectives.
- Analyzed healthcare claims and operational data to identify trends, discrepancies, and improvement opportunities, driving data-driven decision making and operational excellence.
- Developed and maintained quality dashboards and performance reports using power BI and Excel to monitor business performance and support leadership with actionable insights.
- Conducted root cause (RCA) and implemented corrective and preventive actions (CAPA) using Six Sigma methodologies, resulting in sustained quality performance exceeding 99.5%.
- Collaborated with cross-functional teams and stakeholders to resolve operational issues, validate process changes, and enhance workflow efficiency.
- Facilitated training and coaching sessions to improve team performance, quality awareness, and adherence to processes.
Senior Medical Transcriptionist
Avontix Solutions India Private Limited
Hyderabad
12.2015 - 09.2020
- Transcribed medical dictations for various specialties, ensuring accuracy and adherence to industry standards.
- Reviewed and edited transcripts for grammar, punctuation, and clarity, enhancing overall quality of documentation.
- Maintained confidentiality of patient records in compliance with regulations.
- Mentored junior transcriptionists on best practices and quality standards, fostering skill development and consistency.
Medical Transcriptionist
Transdyne IT Services Private Limited
Hyderabad
05.2014 - 12.2015
- Transcribed accurate medical reports, ensuring clarity for healthcare professionals and institutions.
- Transcribed medical dictation from physicians, including patient histories, physical examinations, and discharge summaries, enhancing patient record accuracy.
- Applied strong knowledge of medical terminology and anatomy to ensure precise transcription.
Education
B-Tech - EEE
Tirumala Engineering College
Rangareddy05-2013
Intermediate - M.P.C
Narayana Junior College
Tarnaka03-2009
SSC -
Kamala Memorial High School
Nacharam, Hyderabad03-2007
Skills
- Data analysis & Reconciliation
- Root Cause Analysis (RCA) - 5 Whys, Fishbone, Pareto Analysis
- Six Sigma Methodologies - DMAIC, PDCA
- Advanced MS Excel - Pivot Tables, VLOOKUP/XLOOKUP, HLOOKUP, Conditional Formatting, Data Validation, Charts & Dashboards
- Quality Auditing & Process Improvement
- HIPAA Compliance & Healthcare Regulations
- Stakeholder collaboration
- Team leadership
- Effective communication
- Typing Speed of 70wpm
Accomplishments
- Honored with an award for successfully renaming and rebranding the AMPS Pricing Process as Price Dynamix at AMPS India Private Limited, driving innovation and clarity in pricing strategy.
- Received Quarterly and Monthly Performer Awards for maintaining both Quality and Quantity in AMPS India Private Limited.
Hobbies and Interests
- Watching Movies
- Travelling
- Playing Chess
Personal Information
- Father's Name: P. Sattaiah
- Date of Birth: 25-06-1991
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages known
English
Proficient (C2)
C2
Telugu
Native
Native
Hindi
Upper Intermediate (B2)
B2
Certification
- Lean Six Sigma Green Belt - VarSigma
Timeline
Operations & Process Management Specialist
Dr. Reddy's Laboratories (Payroll: Fidelis Technology Services Pvt Ltd)
03.2025 - Current
Associate Team Lead
AMPS India Private Limited
10.2020 - 03.2025
Senior Medical Transcriptionist
Avontix Solutions India Private Limited
12.2015 - 09.2020
Medical Transcriptionist
Transdyne IT Services Private Limited
05.2014 - 12.2015
B-Tech - EEE
Tirumala Engineering College
Intermediate - M.P.C
Narayana Junior College
SSC -
Kamala Memorial High School