Experienced in Modern Trade & E-Commerce. Over 16 years of work experience and 11 years of handling South Indian Modern Trade & E-Commerce chains.
Handling Modern Trade Chains like D Mart, Metro, Adishwar, Reliance and Regional Chains
• Maintaining good relationship with all store managers / department managers / in-store merchandisers / Dc managers / regional category team.
• Induction, training and developing merchandiser and distributors.
• Tracking competition activity “New product, products – price / changes, consumer promotions, display”.
• Ensuring timely PO servicing in liaison with RLE / CSO for direct modern trade, and with distributors for indirect modern trade stores.
• Ensuring 100% fill rates.
• Interacting with category team, regional team / purchase officers and discussing additional promos and getting purchase orders to achieve given target.
• Adhering PJP accorded by RKAM.
• Preparing PJP for merchandiser officers, ensure they adhere and keep them motivated.
• Identifying gaps in coverage and developing appropriate plans to bridge those gaps.
• Resolving shopper complaint.
• Maintaining reports as per current standards and defined periodicity.
• Ensuring no out of stock at any given stores.
• Ensuring merchandisers conducting proper visibility at all given stores.
Handling Modern Trade & E-Commerce Chains
· Monitoring customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
· Party wise business development planning based on TOT aside revive and finalize TOT post discussion with business head based on last 3 years sales figure.
· Working closely with accounts team to settle quarterly or monthly off invoice claims and settlements of promos / schemes of retailers and distributors.
· Arranging liquidation of expired or damaged stock from store & DC level.
· Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
· Arranging logistic support to new parties in order for development of business.
· Surpassed growth targets and revenue projections by coordinating and planning edible oil sales.
· Established and maintained key accounts overall till date, expanding territory sales value by Rs. 5 Cr.
· Facilitated 18% increase in AOP sales over till date.
Business development and planning
Time Management
Data Analysis
Communication Skills
Goals and performance
Product knowledge
Leadership
Relationship building
Negotiation