Padma Dhanya E
Chennai,Tamil Nadu
Summary
A professional and dedicated Quality Assurance
expert with 8 years of experience and diligence to
handle needs of large and complex products. Solid
history in both manual and knowledge of automated
testing.
Overview
15
15
years of professional experience
1
1
Certification
Work History
QA Analyst
Tata Consultancy Services
03.2009 - Current
- Managed defect reporting process, ensuring clear communication with stakeholders regarding issue status and resolution timelines.
- Having good experience in ISO Migration Projects in Payments domain including Pacs messages and Web Application testing and TCS BANCs mobile application Testing
- Developed comprehensive documentation, including user manuals, technical specifications, and training materials resulting in improved knowledge transfer and user satisfaction.
- Identified opportunities for automation, implementing script-based tests to minimize manual effort and increase accuracy.
- Improved software quality by executing thorough test plans and identifying defects before release.
- Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
Education
MBA - Master of Business Administration in Systems
CALICUT UNIVERSITY
CALICUT 04.2001 -
Bachelors of Commerce And Computer Applications -
Calicut University
Calicut 04.2001 -
Skills
Agile Framework knowledge
undefinedAccomplishments
On the Spot Award 2021 and 2018 for Bank of America project
TCS GEMS Award 2011
Best Performer Award 2015 IT Support
Outstanding performance for QA for AC Nielsen
Outstanding Performer, ICICI Bank
Certification
Persuing Certification of Business Analtics with GUVI (IIT Chennai Incubation Centre)
Timeline
QA Analyst
Tata Consultancy Services
03.2009 - Current
MBA - Master of Business Administration in Systems
CALICUT UNIVERSITY
04.2001 -
Bachelors of Commerce And Computer Applications -
Calicut University
04.2001 -
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