Summary
Overview
Work History
Education
Skills
Personal Details
Declaration
Timeline
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Padmanaban Shivashanmugam

Padmanaban Shivashanmugam

IT Client Support Engineer

Summary

Professional Summary


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
8
8
years of post-secondary education
3
3
Languages

Work History

IT Client Tech Support Engineer

PATRA India Private Limited
Coimbatore
06.2022 - Current
  • Proven ability to learn quickly and adapt to new situations.
  • Identified issues, analyzed information and provided solutions to problems.
  • Completed paperwork, recognizing and promptly addressing for resolution.
  • Learned and adapted quickly to new technology and software applications.
  • Resolved problems, improved operations and provided exceptional service.
  • Applied effective time management techniques to meet tight deadlines.
  • Worked well in a team setting, providing support and guidance

Senior Tech Support Engineer

Vista Engineering Solutions PVT Ltd
Coimbatore
10.2021 - 04.2022

● Interacting with end user issues and solving their issues.

● Contributing value added service to our client for increasing their business.

● Maintain, repair and upgrade the operating system including hardware and software

● Monitor the performance of existing computer systems and IT infrastructures.

● To resolve issues with systems and programs and upgrade hardware and software programs

Senior Tech Support Engineer / Admin

Info Heights Technologies PVT Ltd
Coimbatore
02.2017 - 09.2021
  • Identified issues, analyzed information and provided solutions to problems.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Troubleshooting system and network problems, diagnosing & solving hardware and software issues.
  • Installation of N-Computing Device and setup.
  • Replacing hardware and software components.
  • Install/upgrade hardware components.
  • Managing software licensing, updates, and patching.
  • Problem solving, Strong interpersonal and communication skills.

Education

B.E - ECE - Electronics And Communications Engineering

KGISL Institute of Technology
Coimbatore
06.2011 - 04.2014

Diploma - DEEE

Sri Ramakrishna Mission Vidyalaya Polytechnic
Coimbatore
06.2008 - 04.2011

SSLC - SSLC

R.K Sri Rangammal Kalvi Nilayam Hr. Sec School
Coimbatore
06.2006 - 04.2008

Skills

    Client/server IT platform

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Personal Details

Name : Padmanaban.S. 

Father's Name : Shivashanmugam.S, 

Date of Birth : 26/09/1992 

Gender : Male

Marital Status : Married 

Nationality : Indian

Permanent Address : 53, Ramgasamy Thotta Salai, P. R. S. North sengadu,

                                     Coimbatore - 641037.

Declaration

I certify that all the information I furnish herein is factually correct to the best of my knowledge and belief and accept that it is subject to verification by the organization. 



Place:                                                                                                                                                                                                                                              Padmanaban.S

Timeline

IT Client Tech Support Engineer

PATRA India Private Limited
06.2022 - Current

Senior Tech Support Engineer

Vista Engineering Solutions PVT Ltd
10.2021 - 04.2022

Senior Tech Support Engineer / Admin

Info Heights Technologies PVT Ltd
02.2017 - 09.2021

B.E - ECE - Electronics And Communications Engineering

KGISL Institute of Technology
06.2011 - 04.2014

Diploma - DEEE

Sri Ramakrishna Mission Vidyalaya Polytechnic
06.2008 - 04.2011

SSLC - SSLC

R.K Sri Rangammal Kalvi Nilayam Hr. Sec School
06.2006 - 04.2008
Padmanaban ShivashanmugamIT Client Support Engineer