Dynamic professional with a proven track record at Kyndryl Inc., excelling in project planning and stakeholder communication. Adept at quality assurance and task allocation, I drive team collaboration to meet project milestones. Recognized for enhancing operational efficiency, I leverage strong access management skills to support successful project delivery.
Overview
22
22
years of professional experience
Work History
Associate, Delivery Portfolio
Kyndryl Inc.
Bengaluru
08.2022 - Current
Managing Developers
Task Allocation & Tracking: Assign tasks to developers, monitor progress, and ensure deadlines are met.
Issue Resolution: Act as the first point of
contact for any blockers developers face (e.g., access issues, claim codes).
Quality Assurance: Ensure deliverables
meet project standards and requirements.
Coordination with EA (Enterprise Architect) and Accounts Team
EA Coordination: Validate technical
feasibility, architecture compliance, and integration requirements with the EA team.
Access & Claim Codes
Access Management: Request and manage permissions for tools, environments, and links developers need.
Claim Codes: Obtain and distribute claim codes for software or platform access.
Project Planning
Project Plan Creation: Define scope, timelines, milestones, and resource allocation.
Continuous Monitoring: Track progress against the plan, update stakeholders, and adjust schedules as needed.
Continuous Follow-Ups
Use Cases: Validate and refine use cases with stakeholders to keep development aligned with business needs.
Communication & Coordination
Bridge Between Teams: Facilitate smooth communication between developers, EA, accounts, and other stakeholders.
Status Reporting: Provide regular update
to leadership and stakeholders on progress, risks, and dependencies.
Updating the ITI analysis tracker and ensuring timely submission of ITI forms on a regular basis.
Sales and Marketing Co-ordinator
Radha Electronics Pvt Ltd
Cochin
05.2021 - 06.2022
Support the Marketing Director in evaluating and establishing the marketing plan and strategy by assembling and analyzing sales forecasts, setting objectives, planning and organizing promotional presentations, and updating calendars
Communicated campaign objectives, timelines, and deliverables to sales team, providing clear instructions for effective use and promotion
Conduct research to analyze market trends, customer behavior, and competitive landscape, and prepare reports by collecting, analyzing, and summarizing data
Provide market research, forecasts, competitive analyses, campaign results, and consumer trends
Continually seek and research new sources of prospective customer data, and provide recommendations to sales and marketing leadership
Assist in the development and implementation of the company's brand strategy
Ensured marketing efforts aligned with immediate and long-term business goals by identifying and executing improvements in processes, content, and lead generation strategies
Prepare marketing activity reports and metrics for measuring program success
Plan and manage meetings, events, conferences, and trade shows by identifying, assembling, and coordinating requirements, establishing contacts, developing schedules and assignments, and coordinating mailing lists
Front office Assistant
Providence Exim India Private Limited
Kerala
06.2009 - 06.2010
Greeting guests, directing guests and answering their questions, and notifying other workers of visitor arrival
Answering the telephone; taking and relaying messages; providing information to callers
Keeping office secure by following procedures, monitoring logbooks, and issuing visitor badges
Complying with procedures, rules, and regulations on keeping a safe and clean reception area
Scheduling appointments and maintaining appointment calendar
Providing administrative and clerical support such as preparing letters and documents, receiving and sorting mail and packages
Coordinated meetings, organized catering and room bookings, scheduled travel, ordered office supplies, and managed digital and hard-copy filing systems for streamlined office operations.
Documented and communicated actions, irregularities, and ongoing needs to ensure timely response and resolution.
Sales Executive
G E Countrywide Financial Service
Kerala
06.2004 - 06.2006
Identified prospective clients and arranged appointments with Sales Manager; engaged walk-in clients directly for cross-selling GE Money's Cash card.
Provided client and competitor insights to Sales Manager and team members to inform sales strategy.
To work closely with Sales Manager in achieving sales target
Assisting Team Leader to Improve sales target
Working independently and as part of a team and support team members in performance delivery.
Work around the CORE VALUE (Customer Focus, Challenger Spirit, Team work, Integrity and Personal Excellence)
Supported financial operations under contract with ABK Financiers, contributing to overall efficiency.
Education
Master of Business Administration (MBA) - International Business
Annamalai University
Chidambaram, TN
07-2012
B.com (C.A) - Commerce and Computer Applications
Bharathiar University
Coimbatore, Tamil nadu
01-2004
Skills
Project planning
Resource allocation
Quality assurance
Task allocation
Stakeholder communication
Meeting facilitation
Team collaboration
Time management
Status reporting
Management support
Certifications
Kyndryl AIOPs Foundation
Generative AI
Enterprise Security: Generative AI and Cybersecurity
Timeline
Associate, Delivery Portfolio
Kyndryl Inc.
08.2022 - Current
Sales and Marketing Co-ordinator
Radha Electronics Pvt Ltd
05.2021 - 06.2022
Front office Assistant
Providence Exim India Private Limited
06.2009 - 06.2010
Sales Executive
G E Countrywide Financial Service
06.2004 - 06.2006
Master of Business Administration (MBA) - International Business