Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Palak Agrawal

Devops Engineer
Bangalore,Karnataka

Summary

DevOps Engineer with 7+ years of experience in site reliability engineering, infrastructure automation, and large-scale distributed systems. Proven expertise in cloud environments (AWS, Azure, GCP), containerization technologies (Docker, Kubernetes), and CI/CD pipeline implementation. Strong Linux administration skills with focus on monitoring, incident management, and performance optimization for high-availability systems.

Overview

7
7
years of professional experience
2019
2019
years of post-secondary education
3
3
Certifications

Work History

Systems Engineer 3

Walmart
02.2022 - Current
  • Designed and implemented scalable, highly available infrastructure for 30+ Kubernetes-based microservices using Terraform and GitOps
  • Automated infrastructure provisioning across AWS, reducing deployment time by 25%
  • Built resilient architectures with redundancy and automated failover mechanisms
  • Implemented infrastructure validation through GitOps approach using Spinnaker and Terraform
  • Developed comprehensive CI/CD pipelines incorporating API linting, unit testing, SonarQube analysis, functional testing, contract testing, integration testing, chaos testing, and performance testing
  • Created centralized pipeline framework for Android and iOS mobile applications
  • Implemented automated testing strategies reducing manual intervention by 60%
  • Implemented robust monitoring systems using Prometheus, Grafana, and Dynatrace for real-time alerting on system metrics (latency, availability, capacity)
  • Established performance management processes for Kubernetes applications aligned with SLA requirements
  • Built automated capacity planning tools to ensure infrastructure scales efficiently
  • Conducted load testing and performance optimization for high-traffic scenarios
  • Bootstrapped Kubernetes clusters with essential system services (Istio, Velero, K8s Replicator, OAuth2 Proxy, Ingress Nginx, External DNS, Cert Manager, EFK Stack)
  • Managed Kubernetes workloads and service mesh configurations
  • Implemented container security scanning and compliance checks
  • Developed incident response procedures and automated recovery mechanisms
  • Performed root cause analysis and implemented preventive measures
  • Maintained 99.9% uptime for critical production systems

Cloud Engineer

KPMG
06.2021 - 01.2022
  • Managed day-to-day operations and infrastructure support for Test/Dev/Prod environments
  • Administered AWS services including EC2, S3, RDS, EBS, IAM, ELB, VPC, Route53, SNS, CloudWatch, ALB/NLB, Lambda, API Gateway
  • Implemented automated backup strategies for EBS volumes and AMI management
  • Configured multiple VPCs with public/private subnets across availability zones
  • Implemented IAM roles, users, and groups with MFA for enhanced security
  • Managed SSL certificates and security compliance requirements
  • Configured network security groups and access control policies
  • Optimized CI pipeline performance, achieving 25% reduction in build times
  • Implemented cost optimization strategies for cloud resource utilization
  • Automated infrastructure validation and compliance checking

DevOps Engineer

Coforge
10.2018 - 05.2021
  • Designed and implemented reusable CI/CD pipelines using Jenkins shared libraries (Piper-based)
  • Created continuous DevSecOps testing frameworks for PR and main branch validation
  • Implemented continuous delivery workflows using Spinnaker
  • Automated Kubernetes cluster bootstrapping with system services across multiple cloud providers
  • Developed infrastructure as code solutions using Terraform
  • Built automation utilities using Go and shell scripting
  • Managed application infrastructure setup in on-premises and AWS cloud environments
  • Administered CI pipelines in Jenkins and CD pipelines in Rundeck
  • Handled dependency management and configuration for web and application servers
  • Planned and executed datacenter migration projects
  • Managed VMware infrastructure for multiple clients in Nordic region
  • Performed VCSA 6.5 upgrades and physical-to-virtual server migrations
  • Administered Dell PowerEdge, Dell VRTX IDRAC, and HP OneView systems

Education

Bachelor of Technology - Computer Science

Banasthali University
Rajasthan
06.2018

Skills

  • Cloud Platforms & Infrastructure:

  • AWS (EC2, S3, EBS, IAM, ELB, VPC, Route53, SNS, CloudWatch, Lambda, API Gateway)

  • Azure, GCP multi-cloud environments

  • Infrastructure as Code: Terraform, CloudFormation

  • VMware vSphere infrastructure management

  • Containerization & Orchestration:

  • Docker containerization and image management

  • Kubernetes cluster administration and workload management

  • Helm charts for application packaging and deployment

  • Service mesh implementation with Istio

  • CI/CD & Automation:

  • Jenkins shared libraries and pipeline automation

  • Git version control and GitOps workflows

  • Spinnaker for continuous delivery

  • Automated testing integration (unit, functional, performance)

  • Monitoring & Incident Management:

  • Prometheus and Grafana for metrics and visualization

  • Dynatrace APM for end-to-end application monitoring

  • EFK (Elasticsearch, Fluentd, Kibana) stack for log management

  • Datadog monitoring implementation

  • Incident response and root cause analysis

  • Linux & System Administration:

  • Advanced Linux system administration (RHEL, Ubuntu, CentOS)

  • Shell scripting (Bash) and automation

  • Performance tuning and capacity planning

  • Network configuration and troubleshooting

  • Programming & Scripting:

  • Python for automation and tooling

  • Go for infrastructure utilities

  • Bash scripting for system automation

  • Groovy for Jenkins pipeline development

  • Database & Storage:

  • Relational databases (MySQL, PostgreSQL)

  • NoSQL databases (MongoDB, Kafka)

  • Storage systems configuration and management

  • Security & Compliance:

  • SSL certificate management and rotation

  • IAM policies and security best practices

  • MFA implementation and access controls

Certification

AWS Certified Solutions Architect Associate

Accomplishments

  • Reduced CI/CD pipeline execution time by 25% through optimization
  • Successfully managed infrastructure for 30+ microservices with 99.9% uptime
  • Implemented automated testing frameworks reducing manual testing effort by 60%
  • Led datacenter migration projects with zero downtime
  • Established monitoring and alerting systems improving incident response time by 40%

Timeline

Systems Engineer 3

Walmart
02.2022 - Current

Cloud Engineer

KPMG
06.2021 - 01.2022

DevOps Engineer

Coforge
10.2018 - 05.2021

Bachelor of Technology - Computer Science

Banasthali University

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Palak AgrawalDevops Engineer