Palak Agrawal
Devops Engineer
Bangalore,Karnataka
Summary
DevOps Engineer with 7+ years of experience in site reliability engineering, infrastructure automation, and large-scale distributed systems. Proven expertise in cloud environments (AWS, Azure, GCP), containerization technologies (Docker, Kubernetes), and CI/CD pipeline implementation. Strong Linux administration skills with focus on monitoring, incident management, and performance optimization for high-availability systems.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
3
3
Certifications
Work History
Systems Engineer 3
Walmart
Bangalore
02.2022 - Current
- Designed and implemented scalable, highly available infrastructure for 30+ Kubernetes-based microservices using Terraform and GitOps
- Automated infrastructure provisioning across AWS, reducing deployment time by 25%
- Built resilient architectures with redundancy and automated failover mechanisms
- Implemented infrastructure validation through GitOps approach using Spinnaker and Terraform
- Developed comprehensive CI/CD pipelines incorporating API linting, unit testing, SonarQube analysis, functional testing, contract testing, integration testing, chaos testing, and performance testing
- Created centralized pipeline framework for Android and iOS mobile applications
- Implemented automated testing strategies reducing manual intervention by 60%
- Implemented robust monitoring systems using Prometheus, Grafana, and Dynatrace for real-time alerting on system metrics (latency, availability, capacity)
- Established performance management processes for Kubernetes applications aligned with SLA requirements
- Built automated capacity planning tools to ensure infrastructure scales efficiently
- Conducted load testing and performance optimization for high-traffic scenarios
- Bootstrapped Kubernetes clusters with essential system services (Istio, Velero, K8s Replicator, OAuth2 Proxy, Ingress Nginx, External DNS, Cert Manager, EFK Stack)
- Managed Kubernetes workloads and service mesh configurations
- Implemented container security scanning and compliance checks
- Developed incident response procedures and automated recovery mechanisms
- Performed root cause analysis and implemented preventive measures
- Maintained 99.9% uptime for critical production systems
Cloud Engineer
KPMG
Gurgaon
06.2021 - 01.2022
- Managed day-to-day operations and infrastructure support for Test/Dev/Prod environments
- Administered AWS services including EC2, S3, RDS, EBS, IAM, ELB, VPC, Route53, SNS, CloudWatch, ALB/NLB, Lambda, API Gateway
- Implemented automated backup strategies for EBS volumes and AMI management
- Configured multiple VPCs with public/private subnets across availability zones
- Implemented IAM roles, users, and groups with MFA for enhanced security
- Managed SSL certificates and security compliance requirements
- Configured network security groups and access control policies
- Optimized CI pipeline performance, achieving 25% reduction in build times
- Implemented cost optimization strategies for cloud resource utilization
- Automated infrastructure validation and compliance checking
DevOps Engineer
Coforge
Gurgaon
10.2018 - 05.2021
- Designed and implemented reusable CI/CD pipelines using Jenkins shared libraries (Piper-based)
- Created continuous DevSecOps testing frameworks for PR and main branch validation
- Implemented continuous delivery workflows using Spinnaker
- Automated Kubernetes cluster bootstrapping with system services across multiple cloud providers
- Developed infrastructure as code solutions using Terraform
- Built automation utilities using Go and shell scripting
- Managed application infrastructure setup in on-premises and AWS cloud environments
- Administered CI pipelines in Jenkins and CD pipelines in Rundeck
- Handled dependency management and configuration for web and application servers
- Planned and executed datacenter migration projects
- Managed VMware infrastructure for multiple clients in Nordic region
- Performed VCSA 6.5 upgrades and physical-to-virtual server migrations
- Administered Dell PowerEdge, Dell VRTX IDRAC, and HP OneView systems
Education
Bachelor of Technology - Computer Science
Banasthali University
Rajasthan06.2018
Skills
- Cloud Platforms & Infrastructure:
- AWS (EC2, S3, EBS, IAM, ELB, VPC, Route53, SNS, CloudWatch, Lambda, API Gateway)
- Azure, GCP multi-cloud environments
- Infrastructure as Code: Terraform, CloudFormation
- VMware vSphere infrastructure management
- Containerization & Orchestration:
- Docker containerization and image management
- Kubernetes cluster administration and workload management
- Helm charts for application packaging and deployment
- Service mesh implementation with Istio
- CI/CD & Automation:
- Jenkins shared libraries and pipeline automation
- Git version control and GitOps workflows
- Spinnaker for continuous delivery
- Automated testing integration (unit, functional, performance)
- Monitoring & Incident Management:
- Prometheus and Grafana for metrics and visualization
- Dynatrace APM for end-to-end application monitoring
- EFK (Elasticsearch, Fluentd, Kibana) stack for log management
- Datadog monitoring implementation
- Incident response and root cause analysis
- Linux & System Administration:
- Advanced Linux system administration (RHEL, Ubuntu, CentOS)
- Shell scripting (Bash) and automation
- Performance tuning and capacity planning
- Network configuration and troubleshooting
- Programming & Scripting:
- Python for automation and tooling
- Go for infrastructure utilities
- Bash scripting for system automation
- Groovy for Jenkins pipeline development
- Database & Storage:
- Relational databases (MySQL, PostgreSQL)
- NoSQL databases (MongoDB, Kafka)
- Storage systems configuration and management
- Security & Compliance:
- SSL certificate management and rotation
- IAM policies and security best practices
- MFA implementation and access controls
Certification
AWS Certified Solutions Architect Associate
Accomplishments
- Reduced CI/CD pipeline execution time by 25% through optimization
- Successfully managed infrastructure for 30+ microservices with 99.9% uptime
- Implemented automated testing frameworks reducing manual testing effort by 60%
- Led datacenter migration projects with zero downtime
- Established monitoring and alerting systems improving incident response time by 40%
Timeline
Systems Engineer 3
Walmart
02.2022 - Current
Cloud Engineer
KPMG
06.2021 - 01.2022
DevOps Engineer
Coforge
10.2018 - 05.2021
Bachelor of Technology - Computer Science
Banasthali University