Palak Gupta
Program manager
New Delhi
Summary
Adept at project planning and development, I spearheaded multiple strategic initiatives at Accenture, enhancing project outcomes by prioritizing high-value tasks. My expertise in budgeting and fostering customer relations led to significant improvements in project delivery. Leveraging Agile methodologies, I ensured seamless collaboration across teams, achieving a notable increase in productivity and stakeholder satisfaction.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Project Manager(Scrum Delivery)
Accenture
06.2024 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Drove sprint planning, sprint review, PI planning, provided business insights during plannings, system & sprint demo, ran weekly connect with POs of different track, answering queries from engineering & product teams.
- Responsible for planning, directing and coordinating large strategic programs from initiation through to implementation.
- Handled project/program costs, resources, issues to ensure that objectives are realized.
- Ensured RAID logs are up to date and reported in weekly governance calls, along-with regular program status updates.
Scrum Master Lead
Publicis Sapient
09.2019 - 06.2024
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
Product Owner, Business Analyst
Tata Consultancy Services
04.2016 - 08.2019
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
- Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
- Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
- Owned and prioritized product backlog.
- Facilitated communication between development teams and stakeholders, ensuring clear understanding of requirements and expectations.
- Cultivated strong relationships with key stakeholders by maintaining open lines of communication and addressing concerns promptly.
Education
Bachelor of Science - Computer Science
Shri Balwant Institute of Technology
04.2001 -
Skills
Project planning and development
Project tracking
Work flow planning
Budgeting and forecasting
Customer relations specialist
Concrete estimation
Accomplishments
- Improved Toronto Bank customer satisfaction ratings by raising project risk on time and solving impediments on time with cross functional team involvement.
- Completed the European datawarehouse Project on time and under budget.
- Collaborated with team of 40 in the development of Loyalty and Rewards for credit as well as debit cards.
- Designed and launched the Lloyds Cloud Project, resulting in internal optimization for the bank resulting in cost effectiveness to 25%.
Certification
PMP - Project Management Professional
Timeline
Project Manager(Scrum Delivery)
Accenture
06.2024 - Current
Scrum Master Lead
Publicis Sapient
09.2019 - 06.2024
Product Owner, Business Analyst
Tata Consultancy Services
04.2016 - 08.2019
Bachelor of Science - Computer Science
Shri Balwant Institute of Technology
04.2001 -